Niyati Chetankumar Dixit

Phone:226-***-**** Email: adq2d4@r.postjobfree.com

Achievements:

• A great orator, with demonstrated experience in public relations and social service.

• Having knowledge of working with MS OFFICE, Excel.

• Ladies’ representative in college (2013-2016)

• Led a team with excellence during a covid outbreak

• Invest time in human physiology and learn energies EDUCATION:

Certified Tarot Card Reader:

• Handled customers all over the world on an individual basis.

• Energy learning and remedies

• Interaction with the customer on one on one basis

• Basic level Numerology

Business Management Post Graduate Certificate Sept 2020 – Present Fanshawe College London, ON Canada

• Studied various finance and HR courses, including financial accounting management, project management, and qualitative and quantitative research.

• As a business counsellor, I worked on a project based on real-life business problems and presented solutions.

• Inculcated skills as a leader and manager through courses like leadership in management and project management.

• Developed skills for collaborative, project-based learning, case analysis and in class discussions, all essential critical thinking skills for success

• By studying real-life case studies from IVEY B-School and Harvard University, I developed abilities to comprehend how a firm works.

Bachelor of Commerce April 2013 – April 2016

K.J Somaiya College Mumbai, India

• Learnt the quintessential skills to apply recognized accounting principles to the systematic recording of transactions relating to assets, liabilities, owners’ equity, revenue and expenses.

• Prepare appropriate transactions and financial statements for corporate businesses and partnerships

• Developed presentation and the problem-solving skills which are required to attain the role of an effective manager.

• Learnt analytical and proven interpersonal communication & problem-solving skills

• Creating positive conversation with customers (LinkedIn Learning) Niyati Chetankumar Dixit

Tel: 226-***-**** Email: adq2d4@r.postjobfree.com

PROFESSIONAL EXPERIENCE:

Associate at Walmart,

London, ON, Canada April 2021 - Present

• Currently working in produce, fashion and fulfilment departments

• Handled all customer relations issues in a gracious manner and in accordance with company policies.

• Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.

• Fostered a positive work environment by consistently treating all employees and customers with respect and consideration

• Understand the processes involved in international shipping from purchase order to delivery.

• Assist carriers and other third parties with inquiries and problem resolution.

• Handling of orders, custom clearances and documentation.

• Ensure adherence to customer Standard Operating Procedures, government agency regulations and company standards.

Country Controllership Supervisor – Finance April 2018 – July 2020 Accenture Pvt Ltd, Mumbai, India

• Expertise in handling calls and emails (Customer relations)

• Managed Covid Pilot Process

• To help deliver a great client experience, building key relationships with clients, understand their financial and personal goals, provide informative and tailored service, and recommend the right products and solutions that will enable their financial success.

• Handled payroll tax documents such as Statement of Earnings for UK and pay slips for Ireland

• Worked with tools like Service now (ticket solving), SAP, Sabre.

• Engage with the purpose to find the right solutions and going the extra mile to help the client.

• Driven to succeed, motivated for accomplishing goals and delivering the best to make an impact. Assistant Office Administrator Sept 2016 – Jan 2018 Neptune Developers Ltd, Mumbai, India

• Experienced in email processing

• Handling cash transactions

• Processed administration department payments in a timely manner

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