Supply Chain Management Professional

LINDA PAYLOR SMITH

Wake Forest, NC ***** M: 919-***-****

****************@*****.*** http://www.linkedin.com/in/lindapaylorsmith

SUMMARY

Results-driven Supply Chain Management Professional with more than 23 years of extensive experience in the highly regulated Pharmaceutical, Biotechnology, and Chemical Manufacturing industries. Customer-driven NC Real Estate Broker licensed for more than 15 years.

Core Competencies

Global Logistics

Sales Forecasting

Performance Management

Project Management

Quality Assurance

Operations Planning

Business Change Management

Supply Chain Auditing

Business Partnerships

Cross Functional Leadership

Lean Sigma Green Belt

Operations Support

Process Improvement

Risk Management

Analytical Skills

Coaching

Communication Skills

Decision Making Skills

Influential

Management Experience

Organizational Skills

Production Control

Teamwork Skills

PROFESSIONAL EXPERIENCE

RACHEL KENDALL REALTY TEAM, LLC. Raleigh, NC

Broker / Buyer’s Specialist 2/2016 – *Present

Professional, customer-oriented NC Real Estate Broker with one of the Triangle's Top Producing Real Estate

Teams. Managed all facets of real estate transactions demonstrating excellent customer service, commendable

work ethic, and an exceptional drive to establish/maintain rapport with clientele. Collaborated with mortgage

lenders regarding available mortgage programs. Conducted CMA (Comparative Market Analysis) for clients.

•Core competencies: Prospecting/Cold Calling, Client Analysis, Customer Service, Due Diligence, Interpersonal Skills, Market Research & Analysis, Negotiating/Closing Contracts, and Open Houses.

•Achieved $1.6 million in residential sales in 1st year.

•Referral marketing (*2017 - Present).

ZOETIS PHARMACEUTICALS Durham, NC

Global Poultry Supply Assurance Manager, Global Supply Chain & Logistics 2/2013 – 2/2015

Acted as point of escalation and actively managed and facilitated issue resolution and risk mitigation of critical global supply chain issues across global markets and global supply sites within the global poultry animal health industry. Global Poultry portfolio includes vaccines, medicated-feed additives, diagnostics and devices (2014 global revenue of $4.8 billion).

•Chaired monthly Global Poultry S&OP meetings for Asia Pacific, Europe/Africa/Middle East, and Canada/Latin America with following cross-functional teams: Global Poultry Business Operations, Regional Commercial Leads, Regional Demand/Supply Leads, GMS Manufacturing Sites, Finance, and Regulatory.

•Led Global Allocations for supply constrained Global Poultry products prioritized by revenue/profit margins.

•Project Lead for Poultry Biologicals Optimization Team – Supply and Demand Project which included multiple work-streams focused on improvements in the following areas: forecast accuracy, cold chain transportation, inventory management, and European QA release process.

GLAXOSMITHKLINE PHARMACEUTICALS Research Triangle Park, NC

Project Manager, Import/Export Shared Services 4/2011 – 1/2012

Developed robust Country of Origin Import process for US Consumer and US Pharmaceutical product portfolios (2012 sales estimate $12.8 billion) to ensure compliance with Code of Federal Regulations Rules of Origin and RMCB (Risk Management Compliance Board).

•Implemented newly adopted US Marking Standardization Guidelines. (Employee Recognition Award)

•Identified Country of Origin artwork (marking) and invoice (tariff) gaps and submitted change proposals to US Legal, US Regulatory and Labeling, US Brand Management, Packaging Artwork Services, and GSK Trading Partner resulting in $400K cost avoidance of Federally imposed marking fines and artwork recalls.

Global Supply Chain Performance Manager 5/2008 – 4/2011

Managed Global Manufacturing & Supply Performance Management processes and system interfaces for GSK Consumer and Pharma Business units, consisting of 70 plus global manufacturing sites, 300 plus contract manufacturers, and 100 plus Global Commercial Markets to drive effective supply and sales performance of GSK product portfolio ($43.4 billion sales revenue).

•Designed/implemented fully integrated Global Manufacturing & Supply Performance Management System (660+ global clients) to increase KPI’s (Key Performance Indicators) and BUVD’s (Business Unit Value Drivers) performance for GSK Consumer and Pharma Business units.

•Designed/implemented annual BUVD’s (Business Unit Value Drivers) Global Site Audit process to ensure bonus payouts aligned with actual performance and acted as KPI process consultant for Quality, EHS, and Global Logistics. (Employee Recognition Award)

Therapy Logistics Manager / North America Area Logistics Manager 6/2003- 4/2008

Acted as point of escalation and actively managed and facilitated issue resolution of critical global supply chain issues (i.e., Global Supply Chain Stock-outs, Across Site Supply Chain Planning, Rationing, Multiple-Sourcing, and Medically Critical Strategic Stock) across global markets and global supply sites.

•Chaired Avodart® Across-Site Supply Chain Planning meetings (2010 est. $1.1 million global sales) with following cross-functional teams: Manufacturing Strategy, New Product Supply, Regional Logistics, Primary Site Logistics, Third Party Contract Manufacturing, and Procurement.

•Led Global Rationing Team activities and negotiated supply for GSK key revenue products: Avandia®, Avandamet®, and Paxil CR® ($3.2 billion global sales revenue). (Employee Recognition Award) Designed/implemented Global Rationing Process and toolkit to manage large scale global supply rationings. Global Avandia® /Avandamet® Supply Strategy Implementation Team member responsible for successful execution of international product transfers. (President’s Roll of Honor Award)

•QMS/Risk Management Champion for Global Supply Logistics – ensured QMS Implementation and Risk Management Processes in place, in use. (Employee Recognition Award)

Global Forecasting Senior Business Analyst 5/2001 – 5/2003

Provided forecast support for multiple global business processes: Budget, Primary Review, Global Network Transfers, Site Volumes, & Strategic Product Dose Form Reviews.

•Designed/launched Market Volume Forecast (MVF) global application (75% under budget) for GSK Pharma and Consumer portfolio for 140+ markets in 40+ countries worldwide.

GLAXO WELLCOME PHARMACEUTICALS Research Triangle Park, NC

US Senior Forecasting Analyst 9/1998 - 5/2001

Provided forecasting and analysis support for following therapeutic areas: Anti-Infectives, Anti-Virals, Cardiovascular, CNS, Gastro-Intestinal, Neuro-Health, & Respiratory. Generated monthly Consensus Forecast and Rx forecast by SKU (rolling 36-months).

•Developed/monitored Annual Budget, Financial Outlooks/Plans, Strategic Plans, and Long-range Forecast.

•Chaired monthly S&OP (Sales & Operations Planning) / DFT (Demand Forecasting Team) meetings with following cross-functional teams: Planning, Brand Marketing, Marketing Research, and Finance.

•Collaborated with US Business Development in evaluation of product life-cycle strategies (e.g., co-promotions, distribution agreements, and divestitures).

CATALYTICA PHARMACEUTICALS Greenville, NC

Senior Planner, Chemical Manufacturing Operations 9/1997 - 6/1998

Generated production plans, master production schedule & detailed schedules for 24/7 Chemical Manufacturing Division consisting of $1.3 billion sales throughput and inventory levels of $60 million.

•Project Leader for Finite Capacity Scheduling Project for Chemical Manufacturing Division.

BURROUGHS WELLCOME PHARMACEUTICALS Greenville, NC

Operations Planning Team Leader 1/1996 - 9/1997

Generated production plans, master production schedule & detailed schedules for 24/7 Chemical Manufacturing Division consisting of $1.3 billion sales throughput and inventory levels of $60 million.

•Managed MRP / MRPII activities for key pharmaceutical actives: Acyclovir, Bupropion, Valacyclovir, & Zidovudine.

•Facilitated monthly S&OP (Sales & Operations Planning) meetings and presented capacity & forecast projections, and key performance metrics (manufacturing & quality performance).

•Achieved consistent far-exceeds ratings on inventory turns and customer service level performance.

Resource Supervisor, Solid Dose Division 1/1993 – 1/1996

Managed high-volume, interdependent solid dose manufacturing operations with annual sales throughput of $1.2 billion and inventory levels of $30 million.

•Scheduled 82% secondary total plant volume for a three-shift manufacturing division.

•Generated detailed schedules from MPS (Master Production Schedule), capacity plans, and key performance indicator reports.

•Project leader for Wellbutrin SR® product launch and Project Member for Zyban ® product launch.

•Implemented JIT (Just-in-Time) scheduling practices for large-volume operations resulting in monthly inventory reductions of $10 million and cycle time reductions by 30% ($0.9 million savings).

•Implemented Finite Capacity Scheduling System resulting in reduction in scheduling time from 3 days to 3 hours and reduction in changeovers by 50 percent and increase in throughput by 30 percent.

Production Supervisor, Solid Dose Division 2/1992 – 1/1993

Supervised third shift operatives in Compressing and Coating Departments. Conducted SOP training, performance reviews, and interviews. Ensured operations complied with cGMPs, OSHA, & DEA Regulations.

•Implemented start-up of third shift operations consisting of 30+ newly trained production personnel.

•Third shift compressing team recipient of Natural Work Team award.

Supervisor, Quality Assurance Tablet Testing / Statistical Applications 8/1991 - 2/1992

Quality Assurance Tablet Testing / Auditing Specialist 7/1989 - 7/1991

Supervised staff performing in-process and final product testing of solid dose products and managed quality investigations. Conducted cGMP audits.

•Implemented SPC (Statistical Process Control) program in Production and Quality Assurance.

•Developed statistical process control limits for automated compressing machines.

•Improved manufacturing yields by 2% ($2.5 million annual savings) via SPC program implementation.

EDUCATION

MBA, Business Administration East Carolina University, Greenville, NC GPA: 3.5 (4.0)

(Member of Sigma Iota Epsilon National Honorary and Professional Management Fraternity)

BA, Mathematics East Carolina University, Greenville, NC GPA: 3.3 (4.0)

PROFESSIONAL DEVELOPMENT

•AIM (Accelerating Implementation Methodology) Accreditation

•Lean Sigma Green Belt Certification

•Leadership Edge Management Training

•NC Real Estate Broker’s License

HONORS & AWARDS

•Country of Origin Project Manager

•Global Manufacturing BUVD Site Audits

•President’s Roll of Honor Award (Global Avandia Supply Strategy Implementation)

•QMS / Risk Management Champion

•Global Rationing Team Leader (Key Revenue Brands)

•Myleran® Global Supply Management Team (Medically Critical Product)

•North America Supply Chain Partnership Conference

COMPUTER SKILLS

MS Excel, MS Word, MS Outlook, MS PowerPoint, MS Project, MS Access, Cognos Planning, Cognos BI Reporting, Lotus Notes Database, and MRP Systems (SAP/JDA/Manugistics).

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