Key account manager

OBASIGIE ANNET

*** ***** ******* **** ********* QUARTERS,

Benin City, Edo State, NIGERIA.

+***-**-****-2099

**************@*****.***

PROFESSIONAL SUMMARY

Seasoned Retail Expert strong background in Sales, Distribution and Account Management in the pharmaceutical and FMCG industry, who loves to help customers understand the benefits of the products and services they are looking for. Instrumental in streamlining and improving processes and achieving business/financial objectives. STRENGHTS/SKILLS

Good communication skills Persuasion B2B Team motivator Account Management Sales Process Improvement Team Leadership Strategic Planning Critical Thinking Excel WORK EXPERIENCE

Distribution Account Manager, Edo

Omnibiz Africa Jan 2022 – Till Date

• As a DAM, I am at the center of our distribution operations and strategy and I manage the distributors hub and ensure all others are delivered on time

• Manage the inventory of products available on our system with our warehouse management

• Prepare and manage shipment for delivery, account reconciliation and proper book keeping.

• Coordinate payment for all delivered orders made into our account at the end of the agreed payment cycle

• Stock supervision, planning and replenishment.

• Stay current on competitor distributors activities in the region, reports information and recommendations internally as required.

Regional Key Account Manager

(Edo, Delta, Ondo, Ekiti) Aug 2014 -Oct 2020

Tah Pharmaceuticals Limited (Tata Africa)

• Responsible for collecting and analyzing sales data to evaluate potential accounts growth, products and business opportunities. Developing insights that inform and enable business strategies in order to reduce churn rates.

• Organizing and attending trade exhibitions, conferences and meetings for Tah Pharma within the region for sellers and distros alike.

• Managed over 70 top accounts within the assigned region, growing the revenue at 20% year on year

• Manage relationship, negotiations and persuasions between key account holders, wholesalers and retailers.

• Maintaining detailed records while planning and executing budget for assigned territories.

• Undertaking relevant research (market survey).

• Track key account metrics and equally manage a team of Sales Representatives in the assigned regions

Customer Care Representative Feb 2013 – Jun 2014

Mount Gilead Hospital, Benin City.

• Maintained established department policies, procedures and objectives.

• Arrange patient’s files and ensures that all records are included for completeness of patients files.

• Answering telephone calls and giving routine information to persons or agencies according to regulations.

• Worked with the various health maintenance organizations under the national health insurance scheme (NHIS) and the private health insurance scheme (PHIS) by attending to the various enrollees.

• Maintained confidentiality of information contained in patients files and guide against misuse of information contained therein.

• Identify, compile, abstract and code patient’s data using standard classification system. EDUCATION AND CREDENTIALS

Delta State University Abraka, Jan 2007 – June 2012 B.sc Science Lab.Tech (Microbiology Tech)

Second Class Honours (Lower division).

Ogunbor Secondary School, Benin city Sept 1998 – Jun 2004 West Africa Senior School Certificate (WASC)

REFEREES

Available on Request

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