Tyler Muller
*****.*.******@*****.***
Skills and Achievements
•Extensive experience in managing social media and online brand for multiple clients, growing a profitable online community to over 100,000 followers
•Developed strong communication skills in providing a high level of customer service at both Canadian Tire and The Source
•Advanced experience in Microsoft Excel, Word, and PowerPoint
Education
Wilfrid Laurier University, Brantford, ON, 2020 - Present
Honour Bachelor of Business Technology Management program
•Entrance Scholarship
•Grade average above 80%
King City Secondary School, King City, ON, 2016 – 2020
Ontario Secondary School Diploma
•Graduated with over 85% average
•Achieved honours in Grade 9, Grade 10, and 12
Experience
WebSpa, Brantford, ON, 2021 (Remote)
Social Media and Web Brand Consulting
•operated a business offering web based service
•Developed profitable online communities and grew social media accounts to over 100,000 followers
•Advised clients and provided responsive and individualized customer service
•Negotiated professional fee prior to providing service
Canadian Tire, Brantford, Ontario, 2021
Sales Associate
•Provided excellent customer service in line with the standards of a national brand
•Collaborate with team members to maintain stock and provide service during peek periods including large sales and the holiday season
•Maintained an up to date knowledge of all store promotions and sales
The Source, King City, ON, 2019
Sales Associate
•Worked to maintain strong knowledge of current technology and the market place
•Provided a high level of customer service, working with customers to understand their individual technology needs or issues and suggesting relevant product that met their price point
•Extensive experience with computers
Volunteer Experience
Camp counselor for King Camp
Designed marketing videos for small businesses
Scout Member 10+ years