Office Executive Front Desk

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Career Objective

As a service oriented professional, my main aim is to get associated with an extreme organization to achieve my goal of working honestly & professionally for organizational growth, and to gain financial stability for my family.

Career Summary

Detail oriented and proficient in managing the documentatoin.

Strong team playe with focus on providing comprehensive secretarial and administrative support to my colleagues by prioritising my work & responsibilities

Proficient in executing the assignments using the limited resources.

Expert in assisting the seniors and manage the routine daily organization life.

Education

Graduation in BA.Pass(July 2010 to June 2014) from Delhi University.

12th (CBSE) (2009-2010)from B.J.S senior secondary school, New Delhi.

10th (CBSE) (2007-2008)from B.J.S senior secondary school, New Delhi.

Technical Summary

Operating System : Windows 2000/XP/windows-7/8/10

Applications : MS Word, MS Excel, Power point, Outlook.

Experience

Office Cordinator /Front Desk Executive

Quality Earth Minerals Pvt Ltd.

December2019 – Till Date 2022

Performance Summary Attentive Front Office Executive providing exceptional customer service through diligent management. Adept at encouraging more business through meaningful engagement and a commitment to managing guest and client relations. Committed to maintaining a positive attitude while delegating front office duties to ensure smooth operations.

Core Qualificatons:Outstanding front office clerical abilities, including typing and answering phones

● Familiar with all MS Office applications, including Word and Excel

● Sound ability to resolve client or guest issues in a timely, courteous manner

● Excellent relationship-building and communications skills

● Strong time management skills

● Ability to work varying shifts

Plan-O-Trip Travels

January 2017 – August 2018

Performance Summary: Courteous, dependable Office/Administrative Assistant with 1 year

8 months’ experience in performing a wide range of front desk, clerical and administrative tasks.

Demonstrated talent in resolving customer complaints, handling high volume phone calls

and answering customer queries. Exceptional verbal and written communication skills with a

track record of multi-tasking, problem-solving and prioritizing work

Highly skilled in greeting visitors and directing them to the right person or

department

Well-versed in managing guests book and issuing security passes

Hands-on experience in giving information to visitors and answering their questions

Proven record of answering/forwarding calls and taking messages

Demonstrated ability to deal effectively with phone and email inquiries

Getting ID prepared and distributing them to the respective staff members

Comprehensive knowledge of organizing reading material in the waiting area

Oversee maintenance of the reception and waiting area

Coordinate customer payments and billing

Buy necessary supplies, snacks and refreshments

Responsible for receiving couriers and dispatching couriers.

Front Office Executive

J.S.Engineering Works Pvt.Ltd.

February 2015 – December 2016

Duties and Responsibilities

Greeting and welcoming guests and providing them with a positive first impression of the organization

Answer phone calls and transfer to correct department

Ensure entryway and lobby are clean at all times

Directing guests and answering their questions

Handling daily petty cash, negotiation with vendors, and administration duties

Notifying other workers of visitor arrival

Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)

Provide basic and accurate information in-person and via phone/email

Buy necessary supplies, snacks and refreshments

Receive, sort and distribute daily mail/deliveries

Coordinating with the repair and maintenance department

Getting ID prepared and distributing them to the respective staff members

Personal Details

Date of Birth: 30th December 1990

Gender: Female

Marital Status Married

Passport Number M-5832589

Permanent Address T-20/20, Road End,

DLF City Phase-3 Gurgaon – 122002 (INDIA)

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