Business Analyst Data

Tyrone L. Glenn, MBA

707-***-**** ***********@*****.*** https://www.linkedin.com/in/tyrone-glenn-3233773 Page 1

IMPLEMENTATION BUSINESS ANALYST

Project Coordination Applications Integration Data Management Adoption Educator Accomplished and results-oriented business consultant technology professional with extensive project implementation experience stemming from small scale applications to large enterprise-wide solutions utilizing agile methodologies. Strong knowledge in business process automation processes and workflow development. Significant hardware and software tools experience involving innovative applications such as (SAP Data Warehouse Solutions, Clarizen, e- Builder, SaaS solutions, ServiceNow, Salesforce, Oracle EBS, OBIEE,) and more. Cross functional experience with integrations using API solutions. Additional strengths:

Management & Data Integrations Client Collaboration and Relationship Building

BI Dashboards & Data Visualizations Documentation, Testing, and Compliance

SaaS & Vendor Relations Experience Strong Problem-Solving Abilities

Full Knowledge of MS Office Suite Insightful Investigative & Analysis Abilities

Multi-Tasking Project Initiatives Visio, Agile, and Root Cause Analysis Knowledge PROFESSIONAL EXPERIENCE

Cole Management & Engineering Inc.

Concord, CA (2019 – Present)

Capital Planning Project Management Company focused on Business Enterprise-Wide SaaS Solutions Lead Project Coordinator / Data Analyst

• Lead coordinator of project budget, business processes workflows addressing invoicing, budget management, time allocations, and overall responsibility for management of the SaaS & AaaS Project Management solution. Providing the technical architecture solutions that provide the innovative management of data in cooperation with user needs.

• Delivered web farm infrastructure and all development, implementation, and administration solutions for issues and problems associated with the operational activities by identification of KPI’s and providing documentation for performance metrics reporting.

• Conducted cooperative relations with all business entities both internal and external to the business while organizing the alignment of all resources to comply with project lifecycle activities targeted goals.

• Provided cross collaboration and problem resolution to mitigate desired feature inclusions and outcomes and created data customizations to address the desired proper alignment for reporting and analytical purposes.

• I perform the budgetary administrative oversight in adherence to strict guidelines controlling spend of all resource allocations per work directives within all project initiatives and engineered all automated business workflows and processes utilizing Visio and Clarizen. This streamlined efficiencies and cost reductions across the business infrastructure.

• I provid real time visibility by generated forecast of project performance reports, over various time periods, reflecting the critical impact to scheduled deliverables throughout the lifecycle of projects.

• I developed all training materials and documentation to assist all user groups based on their respective roles. This includes audio and video tutorials.

• Experienced in performing all types of testing - Build Verification (Smoke), Functional, Integration, Regression, Risk based testing & UAT support.

• To accomplish all these job responsibilities, I enlisted many tools such as Adobe Experience Manager, Clarizen, Tableau, Adobe, InDesign, Visio, Salesforce, Cloud based applications, MS Office Suite & Data Visualization software such as Microsoft Power BI, Visio. Data Warehouse (NAV), Oracle, and many more. Tyrone L. Glenn, MBA

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Trimble Corporation

Kaiser Permanente, Oakland, CA (Site Assignment)

e-Builder (a Trimble Company), Ft Lauderdale, FL (2014 – 2020) Capital Planning Project Management Engineering Company focused on Project Controls SaaS Solutions Implementation Specialist, Solutions Business Analyst

• I implemented e-Builder suite on assignment as Lead Implementation Analyst installing this solution within many business entities such as Kaiser Permanente, Minneapolis Public Schools, Ascension Health, Facebook, Honor Health, etc. The e-Builder SaaS business solution was instituted by engineering the desired configuration with the software modules of e-Builder’s suite.

• Duties performed involved providing strong interpretation and analysis of complex business processes conveying strategic diagrams, data models, and process documents validating all process designs.

• Develop implementation process improvements/standards providing in-depth line of questioning to uncover barriers, resistance, and overall software usage.

• I maintained a prolific emphasis on interpersonal, written, and oral communication throughout my tenure.

• Conducted user training instruction on an on-going basis for all users, administrators, and colleagues alike.

• I analyzed client business process/requirements and develop data flows and corresponding processes while identifying performance gap analysis.

• By utilizing integrations with Clarizen, Oracle, I created BI dashboards and metrics report using MS Power BI generating reports and dashboards utilizing data visualization software.

• Develop materials and delivered training as required for all clients.

• Configure data and business rules for new/existing implementations.

• Developed test strategies and UAT (User Acceptance Testing), Build Verification (Smoke), Functional, Integration, Regression, Risk based testing cases for clients. Business Consultant pursuits on multiple assignments providing personal consulting services as independent contractor from (2011 thru 2014)

SANTEN INC., Emeryville, CA (2010 – 2011) Consulting Assignment Ophthalmology Pharmaceutical Company committed to vision care life sciences. Solutions Architect, Enterprise Solutions & Business Operations

• Provided leadership and strategic direction for the global IT initiative to incorporate and align Santen’s IT Applications infrastructure US complement for Osaka Japan’s headquarter operations.

• Consolidated multiple applications for the inclusion into an enterprise-wide data management solution.

• Provided a Business Intelligence data warehouse solution utilizing MS Navision that improved the operations cost reduction by 25% giving leadership the ability to monitor spending across all business units.

• I assisted in the implementation of Federal Government mandate requiring information data capture of aggregate spend initiative driven by the Sunshine act of 2010.

• Deployment of data warehousing solutions, business analytic solutions, eDMS, eCTSXpress, MS NAV ERP Solution, Adaptive Planning for financial application systems, Data Mappings, MDM, data modeling and business process management.

• Implementation of Clinical planning tools such as ClinVerse ClinTrial, ClinPay, and SaaS applications for the enterprise. Customer facing information capture and incorporation of all application requirements. Tyrone L. Glenn, MBA

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SAFEWAY, INC., Walnut Creek, CA (2008-2010)

Fortune 500 company and the third largest food retailer with over 3,800 stores in North America Program Manager of Information Engineering, IT Services

• Led the database administration, data warehousing, project management, data architecture, and business intelligence groups orchestrated guidelines, policies, in the rolling out of databases and applications on SQL Server, UDB/DB2 platforms across the entire enterprise.

• Oversaw the alignment of resource assignments to meet project demands and budget demands.

• Increased operational process efficiencies by 35% through database consolidations, storage area networks and systems deployments yielding $3 million in savings.

• Led the OLTP Pharmacy conversion Project that converted PDX to McKesson’s Pharmacy Solution on Oracle backend.

• Led Oracle OBIEE strategic implementation of enterprise data warehouse business intelligence reporting Systems. A $5.4 million acquisition for strategic metrics and business

• Served as chief negotiator for vendor contracts and software acquisitions in the coordination in all vendor acquisitions and support maintenance agreements across multiple projects. GENENTECH, INC., South San Francisco, CA (1994-2008) One of the world's leading biotech companies

Associate Director of Technical Solutions, Finance (2006 - 2008)

• Introduced to Genentech the BPM & BI methodology to improve business process associated with application deployment efforts. Delivered business intelligence dashboards and ETL’s with Informatica, Excelexis, Cognos, SAP Business Objects, crystal reports, metrics for real-time financial reporting, and risk mitigation.

• Supervised a cross-functional team chartered to secure critical business unit resource collaborations.

• Developed and integrated Web-based solutions across multiple platforms and information systems layers.

• Increased efficiencies resulting in reduced headcount and 19% operational cost reductions.

• Implemented improved time-sensitive, knowledge-based reporting systems and real-time dashboard portfolio reconciliation applications that managed a $5 billion investment portfolio.

• Identified opportunities to mitigate risks and financial planning functions that yielded significant impact to supply chain costs variances analysis.

Sr. Manager of Technical Solutions, Treasury IT (2003-2006)

• Led implementation efforts in the enterprise-wide modules of CFM, Procure to Pay SAP system along with the Risk Management modules for Treasury and Finance departments.

• Assisted with data analysis that initiated $2 billion inaugural public debt offering, which was 4 times over- subscribed and resulted in the first publicly traded 30-year bond in the biotech industry.

• Saved the company over $3 million in resource allocation and time-based investment practices by building a precedent-setting Treasury Business Intelligence Portal to automate the tracking of commercial paper fixed income of the trading portfolio management effort; reduced reporting cycle times from 17 to 3 days. Principal DBA, Medical Affairs (1994-2003)

• Managed database administration and development teams in Oracle working with Financials, Procurement, Oracle Clinical, Safety, HRMS modules. Developed custom scripts in PL/SQL, Perl, and OS scripting for Linux/UNIX operating systems. Led validation efforts, project management, and proof of concept evaluations of new innovative capabilities.

• Built the Clinical database repository for all clinical trials data for drug submissions. Deployed all development, QA, and Production systems in full FDA validation 21 CFR Part 11 compliance, both client and server complements. Instituted the Citrix Server component for Impact Drug Safety system. Tyrone L. Glenn, MBA

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EDUCATION & CERTIFICATIONS

Master of Business Administration (MBA), Information Technology GOLDEN GATE UNIVERSITY

Bachelor of Science (BS), Business Management

GOLDEN GATE UNIVERSITY

SAFe® 5.1 Scrum Master Certification Pending

e-Builder Certified Business Analyst

Certified EHR Consultant

Certified Oracle Database Administrator (CODBA)

Computer Hacker Forensics Investigator (CHFI)

Certified Ethical Hacker (CEH)

GAP International Leadership Training Certification Program Member, IT Strategy Council

Member of various IT Functional Information Sharing Groups United States Naval Veteran, TS Clearances

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