Whitney Cooper
St. Louis, MO *****
**********@*****.***
Authorized to work in the US for any employer
Work Experience
Sales Associate
The Shanty - Fenton, MO
June 2021 to December 2021
I taught our customers about the health benefits of CBD and the products that would best suit their needs. I would also guide our customers through our glass room, explaining the type of glass piece and it’s functions, while tending to their specific needs. On delivery days, I helped my managers enter products into the system and stock inventory. I managed my own register and handled money daily. I made sure our store was properly sanitized and cleaned on every shift. Most importantly, I listened to all customer concerns and addressed each situation accordingly, ensuring the best experience possible. Smiles are contagious, so it was my personal goal to see all my customers leave with a genuine smile on their face! Customer Service Rep
Over and Under - Fort Lauderdale, FL
September 2020 to February 2021
I managed the online customer service and support link from our website. All customer questions and concerns would be submitted straight into my instant messenger day or night. It was my job to reply back in a prompt manner and address any and all of those questions and concerns. I strived to resolve any conflict and provide a great experience for our customers. Education
Some College in Communications
Mizzou - Columbia, MO
August 2008 to December 2009
Skills
• Social Media Management
• Event Planning
• Photography
• Public Relations
• Proofreading
• Blogging