Medical Assistant Sales Associate

RK

ROSE ANN KREBS

******@*****.*** C: 516-***-**** Patchogue, NY 11772

Dedicated Medical Assistant skilled in technical, clerical and patient support. Strong ability to communicate clearly and effectively to patients and staff.

Patient-focused Medical Assistant with over 8 years experience working in a busy medical office working with diverse populations.

Retail Sales Associate versed in merchandising, display design and customer relations. Reliable and friendly medical assistant and sales associate adept at learning and mastering new concepts and skills. Passionate about helping customers and creating satisfying shopping experiences. Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills. I love working with people in an enviroment where i can help in any way shape or form. I adore fashion and the medical field.

Excellent communication skills

Outgoing personality

Cash register operation

Accurate money handling

Results oriented

Reliable and punctual

Results-oriented

WriĴen and oral communication skills

Verbal/wriĴen communication

Active listening

Customer service

Superb time management

Customer- and service-oriented

Time management ability

Team player mentality

Caremed Inc. Patchogue, NY

Medical Assistant

06/2016 - 12/2019

Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.

Organized charts, documents and supplies to maintain team efficiency. Assessed, documented and monitored vital signs for more than 75 patients daily

Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.

Conducted patient interviews to gather health history, vital signs and information about current medical issues.

Performed routine tests such as urine dip stick, vision and hearing tests. Used care360 software to process patient payments and update accounts. Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.

Acted as liaison between physician and patient, answering questions and delivering test results.

Scheduled appointments for patients via phone and in person. Summary

Skills

Experience

Communicated with patients by phone and via wriĴen correspondence. Cleaned, restocked and prepared exam rooms and medical equipment. Contacted pharmacies to submit and refill patients' prescriptions. Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.

Prepared patients for examinations, taking vital signs and updating medical histories.

Performed venipuncture procedures, ekg testing and glucose testing Gables Residential Patchogue, NY

Adult Care Provider

11/2012 - 06/2016

Oversaw and planned resident schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits. Devised and maintained office systems to efficiently deal with paper flow. Cleaned houses and living spaces, ran errands and cooked meals for over 24 patients daily.

Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean.

Authored and maintained household office and operations manuals to define staff expectations, confidentiality requirements and household and office procedures.

Assisted patients with daily hygiene tasks, including bathing, dressing, dental care and grooming.

Prepared food and helped patients eat to support healthy nutrition. Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming.

Collected and recorded patients' blood pressure, pulse and respirations

(TPRs) to evaluate and note basic health status.

Organized personal and professional calendars.

Distributed patient medication, assisted in administering medications and refilling all medications

Patchogue Medical Group Patchogue,

NY

Medical Assistant

10/2009 - 08/2011

Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.

Completed clinical procedures and gathered patient data for interpretation by physician.

Monitored patient stability by checking vital signs and weight. Communicated with patients by phone and via wriĴen correspondence. Prepared patients for examinations, taking vital signs and updating medical histories.

Cleaned, restocked and prepared exam rooms and medical equipment. Scheduled appointments for patients via phone and in person. Resolved and clarified issues with patient medications and collaborated with local pharmacies.

Requested scripts from doctors and verified insurance and coding. Maintained clean and organized work area with adequate supplies and reagents.

Cleaned and disinfected chairs and equipment according to facility policy. Prepared prescription refill requests on behalf of physician to prevent lags.

Performed routine tests such as urine dip stick, vision and hearing tests. Recorded patient histories and filed supporting clinical data and diagnosis.

Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.

Answered appointment calls.

Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.

Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.

Marshalls Patchogue, NY

Sales Associate

04/2007 - 08/2009

Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items. Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.

Kept apprised of emerging trends and provided informative customer service to assist in product selection.

Demonstrated products to customers, discussed features and redirected objections to capture sales.

Stocked shelves and supplies and organized displays to focus customer aĴention on specific items.

Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.

Helped customers sign up for loyalty programs and submiĴed completed paperwork.

Recommended merchandise to customers based on needs and preferences.

Suffolk Community College Selden, NY

Associate of Science in Business Communications

Branford Hall Bohemia, NY

Medical Assistant Certificate in Medical Assisting/ Phlebotomy 02/2010

Branford hall student of the month for four consecutive months Suffolk Community college honor roll

Education and Training

Accomplishments

Contact this candidate