K E L L Y C A R T E R
***********.****@*****.***
Conway, AR 72034
PROFESSIONAL SUMMARY
Talented Leasing Consultant skilled at maintaining occupancy rates and tenant satisfaction for Lindsey Management properties. Keeps properties move-in ready with good maintenance procedures and organizational skills. Expertly handles paperwork to coordinate smooth leasing operations.
SKILLS
Administrative oversight
Prospect vetting Unit inspection
Fair housing compliance Coordinate documents
Collect payments Problem-solving
Verbal communication
EXPERIENCE
Leasing Consultant, Lindsey Management, Feb 2020 Current, Conway, AR Inspected properties and coordinated smooth turn-overs to prepare for new residents. Adhered to fair housing standards to avoid any legal issues and prevent discriminatory practices.
Efficiently handled administrative work to smooth new resident move-in processes. Tracked leasing inquiries and vetted prospects with Yardi to stay organized and efficient against leasing targets.
Conducted several showings per week to convert prospects into qualified residents. Bookkeeper, Saint Boniface Church, Apr 1996 Sep 2020, Bigelow, AR Reconciled accounts against bank statements to spot and correct discrepancies. Collected, analyzed, and summarized account information and trends to prepare financial reports.
Managed members weekly collections and deposited in bank. Used tools such as Excel, Workbooks, and Access to submit reports to corporate office as appropriate.
Discretely handled confidential information, including guest records. Maintained efficient office operations by offering skilled clerical support to senior team members.
Worked in close collaboration with cross-functional teams to initiate cash collection efforts and accounts reconciliation.
Department Coordinator, TJMAXX, Aug 2018 Feb 2020, Conway, AR KC
May 1980
Coordinated smooth department receiving, inventory storage, and product management.
Handled personnel issues in-person through effective motivational and disciplinary strategies.
Resolved escalated issues with positive approach, persuasive communication skills, and effective conflict management strategies.
Checked cleanliness and sanitation regularly and implemented corrective actions to meet standards.
Inspected department daily to verify team conformance with policies and expectations.
Organized smooth responses to store, employee, and medical emergencies during business operations.
Documented department activities through logs, reports, and updates. Championed customer service standards to consistently meet targets. Taught employees to provide prompt and courteous service and how to handle many situations without input.
Implemented and improved merchandising strategies to achieve department sales goals.
Stocked, rotated, and marked product to maintain displays and promote sales. Engaged customers in friendly conversation and effectively implemented suggestive selling techniques.
EDUCATION
High School Diploma
Parkview High School Little Rock, AR