Administrative Specialist

Monica Melchor

Marietta, Georgia ***** 770-***-**** **********@*****.***

Forensic Professional

Reliable experienced Administrative Specialist skillful in securing evidence and property, preserving chain of custody, proper documentation, and communication with law enforcement, medical personnel, and civilian victims.

Skilled in problem resolution, evidence collection, storage of multiple types property, and Biohazard material processing. Experienced with receiving, storage, and release of human remains and personal effects. Knowledgeable in preserving a professional bearing while handling difficult situations in a respectful and reliable manner. Expert in clerical duties, data entry, scheduling, customer service, and regulations related to evidence and investigation.

Evidence Management & Collection

Crime Scene Processing

Chain of Custody

Documentation & Data Entry

Fingerprinting, Videotaping, & Photography

Bio-Hazard & Human Remains Processing & Handling

Integrated Ballistics Identification Systems (IBIS)

Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF) Traces

Communication & Time Management

Reception & Maintenance

PROFESSIONAL EXPERIENCE

Fulton County Police Dept, Atlanta, Georgia

Property and Evidence Technician/Administrative Specialist

2015 - Present

Coordinate securing of evidence and property, scheduling appointments for pick-up, and validating of stolen items while keeping crime victims appraised of item status. Maintain file systems including scanning files for the District Attorney's Office and preparing many types of evidence for release and storage. Responsible for handling Biohazard evidence, keeping sign-in and out log, and running ATF Traces.

Only Civilian with clearance to work multiple positions throughout building.

Appointed Disaster Response Team Leader with the responsibility to evaluate the building and contact authorities.

Lead person for building maintenance problems responsible for contacting maintenance and coordinating response.

Fulton County Medical Examiner, Atlanta, Georgia

Morgue Attendant

2008 - 2015

Properly handled human remains and personal effects while preserving chain of custody and proper documentation. Preformed clerical and data entry duties, answered phone during nonbusiness hours, and communicated with Forensic Pathologist and Medico-legal Investigator. Cleaned and maintained refrigeration units and night quarters of morgue attendant.

As nighttime attendant with little or no supervision needed to manage all building operations.

Lead person for communicating with grieving family during a stressful time.

Implemented a procedure for routing phone calls more efficiently.

City of Atlanta Crime Lab, Atlanta, Georgia

Intern

2010 - 2010

Set up and maintained evidence filing system, filed bullet casings and fragments, and worked with the Integrated Ballistics Identification System (IBIS).

Performed tagging and maintenance of firearm vault making location of property and evidence easier.

Created many processed and procedures to aid in lab operation procedures.

Zep Manufacturing, Atlanta, Georgia

Customer Service Representative

2006 - 2008

Moved quickly from part-time to full-time.

Provided customer service while answering product and service questions. Maintained customer accounts and recommended products aligned to customer needs.

Worked in several different positions within the company.

Created good working relationships with sales representatives and co-workers.

Albany State University, Albany, Georgia

Resident Assistant

2002 - 2004

Helped residents and coordinated student information groups while directing them to suitable referrals. Explained and enforced rules and relations, preserved orderly environment, and promoted programs for student development.

Albany Police Department, Albany, Georgia

Intern

2003 - 2004

Processed and collected evidence from crime scenes including lifting fingerprints, videotaping and photographing of evidence, keeping chain of custody, and preparing proper documentation.

Internal Revenue Service, Chamblee, Georgia

Customer Service Representative

1991 - 2001

Examined returns, set up payment plans, changed addresses, adjusted accounts, and answered tax questions.

EDUCATION & CREDENTIALS

Bachelor of Science, Forensic Science Albany State University, Albany, Georgia

Cum Laude

Bachelor of Arts, Political Science North Carolina Central University, Durham, North Carolina

Certificates

Fingerprint Classification Certificate CPR Certificate

GCIC Certified

Training & Development

ATF Trace

Professional Associations

Forensic Science Club - President

Awards

National Dean's List

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