Phone Banker Data Entry

Gina Costigan

Email: ************@*****.***

Telephone : +1-332-***-****

PERSONAL SKILLS & STRENGTHS

Since moving to New York in 2013, I have worked consistently in the field of service and assisting others. I’m fast paced, self motivated and have very cheery disposition.

EDUCATION & TRAINING

2002 – 2005:

• Queen’s University Belfast

Achieved Honors BA Degree

1996 – 2001:

• Loreto Abbey Dalkey

Achieved 460 points Honors Leaving Certificate

REFERENCES

Larisa Polonsky (ComforCare): +1-212-***-****

Mike Griffin (The Crooked Knife) +1-212-***-****

Written references available upon request.

WORK EXPERIENCE

March 2020 - Present: New York Cares, 65 Broadway, 19th Floor, New York, NY 10016 - Phone Banker (Voluntary Work)

Responsibilities include:

• Proficient in the CallHub Online Calling Platform

• Call individuals affected by COVID-19, army veterans and the elderly

• Provide resource information to these individuals in need

• Feedback data entry annotation each call made on behalf of the company

September 2017- Present: ComForCare, 115 West 30th, Suite 800, New York, NY 10001 - Companion Care (Part Time)

Responsibilities include:

• Attend to the general need of elderly clients

• Arrange and manage appointments on behalf clients

• Cook and clean for clients

• Integrate clients back into community and attend events with them

September 2013- May 2018: The Crooked Knife, 29 E30th Street, New York, NY, 10016- Server and Bar Attendant (Part Time)

Responsibilities include:

• Hosting of brunch (OpenTable and Yelp systems)

• Bar tending full bar and cocktail maker

• Stock maintenance

• Cash up/ Close out

• Clean up/ Deep cleans

• Waitressing

• Key holder

• Cash up/ Close out

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