William Andrew Link

adq20c@r.postjobfree.com

*** ***** ******* ****** *********, SC 29646

864-***-****

SKILLS

Strong communication skills, proficient in Spok, Epic and Windows software, able to learn new tasks quickly, experienced customer service representative that has ability to effectively help and interact with others, typing skills.

WORK EXPERIENCE

Telephone Operator

Bon Secours Health System - August 2019 – December 2021

Answers incoming calls for Bon Secours.

Identifies and routes caller to appropriate area.

Responds to caller’s questions and requests including patient information and telephone assistance.

Provides emergency assistance (code blue, code red, etc., security and engineering alarms)

Properly announces emergencies via intercom announcement as indicated per the emergency protocol.

Responds to all codes urgently and maintains an accurate record of all emergency codes

Displays adequate knowledge of medical terminology.

Courier/Delivery

Link’s Quick Run - 2005 – 2018

Owner & Operator

Arrive at first company every morning by 9:00 to pick up documents to be delivered.

Travel to US Customs and border control to drop off documents in a timely manner.

Receive, log and distribute confidential and time sensitive documents.

Ensure excellent customer service and relationships with different companies.

Assists with miscellaneous errands.

Maintained all appropriate records associated with the transport of samples.

Warehouse Manager

Lake Forest Carpet - 2003 – 2005

Supervised all activities of the warehouse.

Expediting the receiving of goods.

Ensured efficient, organized goods.

Maintained inventory control.

EDUCATION 1998 – 2002 Received diploma from Eastside High School Taylors, SC 29687

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