Package Handler
Resume:
BRITTANY ALONZO
**************@*****.***
OBJECTIVE
I want to succeed in a stimulating and challenging environment, building the success of the company while I experience advancement opportunities.
EDUCATION
High School Diploma
Brooklyn Bridge Academy
BK,NewYork
June 2014
SKILLS & ABILITIES
Interpersonal skills
I have extensive experience in customer service, which has helped me to develop strong interpersonal skills. I get along well with others and always conduct myself with the utmost professionalism.
Communication skills
I am a confident communicator, having developed strong verbal communication skills in my customer-facing roles. I am able to clearly provide information and interact with customers in a friendly manner.
Ability to work in teams
I have worked in team environments for over three years. In my current position, I work with a team who specialize in frontline customer service to receive, solve and/or escalate customer inquiries and issues . We are a self-managed team who coordinate all customer projects in our department to deliver a great result to the customer.
Multi-tasking
Target is a busy environment in which I have had to quickly develop the ability to effectively multi-task jobs in order to manage my various responsibilities. I am able to manage my time and work without supervision.
EXPERIENCE
Package Handler / Special Assignment clerk July 2016- Current
FedEx Grounds
•Responsibilities include sorting packages for delivery, operating heavy machinery, such as forklifts, trucks, and hydraulic conveyor belts,
•On rare occasions, picking up and delivering packages
•Work together with Co-Workers to make sure the job is complete In a timely manner
•Repair stressed packages
•Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, quality assurance and customer service.
•Serves as a customer’s first line of contact for a variety of issues.
•Provides clerical support to various management and operational functions such as photocopying, filing, faxing, emailing and answering telephone
•Reviews, researches and/or enters data in various systems to support respective functional area
•Assists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review
•
CUSTOMER SERVICE ASSOCIATE/ BACKROOM Nov 2015 –Feb 2016
Target (SEASONAL)
•Responsible for greeting customers as they entered the store
and presenting customers with any promotional circulars.
•Responsible for taking customer returns giving refunds and then
determining which department each return went to.
•Assisted in setting up promotional displays and holiday products.
•Responsible for processing customer returns and getting customers the proper refund amount.
•Assisted in answering customer questions either over the phone or in person.
•Assisted in preparing the store for promotional events and holiday sales
•Stocked and replenished merchandise according to store merchandising layouts.
•Priced merchandise, stocked shelves and took inventory of supplies.
•Operated a cash register for cash, check and credit card transactions with
•100% accuracy.
Teacher’s Assistant (SYEP) June 2014 - Sep 2014
Young Minds
•Supported teachers’ administrators and paraprofessionals in creating successful learning environment.
•Prepared and distributed weekly homework packets to achieve an average of 95% completion rate.
•Worked closely with classroom teacher to create unique successful instructional lessons.
•Coordinated and managed after-school program to provide homework assistance to 35 children.
•Organized and supervised annual tide pool field trip for fifth grade classes.
•Graded homework and lessons achieving average two-day turnaround results.
Receptionist (SUMMER INTERN) June 2013 to Sep 2013
Simtech Auto Repair Shop
• Open office in the mornings and close down in the evening
• Handle incoming calls and emails and routing appropriately
• Greet office visitors
• Maintain cleanliness of the office premises
• Maintain inventories and supplies
• Complete check requests and purchase orders
• Assist HR with hiring procedures and related paperwork
• Provide data support to all departments
Contact this candidate