Independent Insurance Adjuster, QC Inspector, Mail Carrier
Resume:
ERICKA AMOS-WHITE
***** *** *** ****, *************, TX 77363, 979-***-****, **************@*****.***
OBJECTIVE
To gain, and expand long term employment with a company that is on the cutting edge, and puts emphasis on the value of their customers, service and the products they are promoting; as well as obtain position which will allow me to improve organizational ability, focus on promoting business growth, provide superior value and service to exceed corporate goals, and help honor all long-term commitments and loyalty to customers, stockholders, employees and the communities. I am looking for a company to call my family.
SUMMARY OF QUALIFICATIONS
State Farm Auto/Fire/Property Independent Adjuster Certification (E2T4)
Licensed All Lines Insurance Adjuster (Texas-Home State).
Licensed in AL, GA, FL, LA, MI, MN, MS, OK, SC, TX, KY, AL, MS, NC, NM, UT, OR, IN
State Farm Certified in Property.
Internet and database savvy.
Excellent customer service skills.
Extremely organized.
Strong multi-tasking skills.
PROFESSIONAL EXPERIENCE
Eberls Claims Service, 3900 Wadsworth Ste 800, Lakewood, CO, 80235, 303-***-**** August 28, 2017 – Current Independent Adjuster- AWC ETCA Auto Total Loss - Settlement, State Farm
Independent Adjuster- ECR Auto Total Loss, State Farm
Independent Adjuster- Auto ECTA Express, State Farm
Manage an inventory and negotiate and settle 1st and 3rd party claims in which the automobiles have been deemed a total loss.
Obtain appropriate title documents and guarantee of lien release from lienholders.
Reviews values and calculates settlement offers.
Runs Carfax and car title history reports, if applicable.
Sends and manages written correspondence to policy holders and 3rd party interests.
Responsible for scheduling vehicle pick-ups and negotiating advance charges with body shops and tow yards.
Alternative Claims Solutions, 15665 S Mahaffie St, Olathe, KS 66062, 800-***-**** May 1, 2021 - July 5, 2021
Independent Adjuster-Auto Total Loss, All State
Manage an inventory and negotiate and settle 1st and 3rd party claims in which the automobiles have been deemed a total loss.
Obtain appropriate title documents and guarantee of lien release from lienholders.
Reviews values and calculates settlement offers.
Runs Carfax and car title history reports, if applicable.
Sends and manages written correspondence to policy holders and 3rd party interests.
Responsible for scheduling vehicle pick-ups and negotiating advance charges with body shops and tow yards.
Prime Consulting Corporation, 1006 Thompson Rd # 200, Richmond, TX,77469, 281-***-**** December 19, 2016 – March 1, 2017
Independent Adjuster- Auto Total Loss- ETCA
Manage an inventory and negotiate and settle 1st and 3rd party claims in which the automobiles have been deemed a total loss.
Obtain appropriate title documents and guarantee of lien release from lienholders.
Reviews values and calculates settlement offers.
Runs Carfax and car title history reports, if applicable.
Sends and manages written correspondence to policy holders and 3rd party interests.
Responsible for scheduling vehicle pick-ups and negotiating advance charges with body shops and tow yards.
National Oilwell Varco, FM 1227 Industrial Park, Navasota, TX, 77868, 936-***-**** September 2014 – July 12, 2016
Quality Assurance Adjuster- Complex Property Damage Claims
Manage, process and resolve all claims.
Process defective and damage product claims.
Communicate with claimants to gather information regarding the claim.
Implement and coordinate the most effective techniques to mitigate loss.
Maintain a high level of productivity, confidentiality, and customer service
while using independent judgment in claim handling.
Ensure cost-effective resolution.
All State Insurance Company, 17920 Huffmeister Rd # 200, Houston, TX,77029, 918-***-**** September 2013 – September 2014
Claims Associate/Adjuster Auto Total Loss
Makes and maintains a connection with the customer by understanding and meeting their needs.
Serves the customer with empathy; and follows up to ensure that customer needs have been met.
Summarizes documents and enters into claim system notes.
Documents a claim file with notes, evaluations and decision-making process.
Reviews, approves, prepare settlements.
Organizes and reconciles bills.
Conducts subrogation investigations.
CTLU experience.
FedEx Express, 3205 Longmire Dr., College Station, TX, 77845, 979-***-**** February 2011 – September 2013
Senior Service Agent
Assists customers by answering questions, resolving problems via telephone inquiry or over the counter.
Responds to customer inquiries on basic features of service and takes information for pick-ups.
Communicates service features including active promotion and selling services to customers.
Traces packages and informs customer and customer service department of disposition.
Operates necessary office machines in performance of duties.
Maintains supply and inventory of customer materials.
Performs monetary transactions involving cash, credit cards and checks.
Assists manager in providing training information to location personnel as necessary; acts as dispatcher and/or courier as required.
United States Postal Service, 1331 Pin Oak, Katy, TX, 77494, 281-***-**** October 2002 – February 2011
Rural Carrier Associate
Delivering mail on time to the correct customers is the main job of a rural carrier associate.
Manage time wisely and map out route to avoid retracing delivery paths.
Keeping detailed records of attempted and missed deliveries is required.
Obtaining signatures for certified, registered and delivery confirmations is a job requirement.
Keep vehicle clean and in working order by adhering to a preventive maintenance schedule
Grant Prideco, FM 1227 Industrial Park, Navasota, TX, 77868, 936-***-**** June 1995 – June 2002
Quality Control Inspector
Trained in testing may run tests on products in addition to simply inspecting them.
Repair defective products.
Examine products as part of the production process, checking for any defects.
EDUCATION
University of Phoenix, Phoenix, AZ December 31, 2013
Associate of Arts Concentration in Business, GPA, 3.92
University of Phoenix, Phoenix, AZ
Bachelor of Science in Psychology, Current GPA, 3.90 April 05, 2018
REFERENCES
LaTavia King, Eberls Management
Phone: 713-***-****
Pam Agnew, Eberls
Phone: 210-***-****
Yalanda Williams, Prime Consulting
Phone: 832-***-****
Contact this candidate