Medical Assistant Customer Service
Resume:
Tiffany Deutsch
Medical Assistant - Highland Family Medicine
Calcium, NY 13616
*******************@*****.***
Authorized to work in the US for any employer
Work Experience
Medical Assistant
Highland Hospital - Rochester, NY
November 2015 to Present
• Prepare and maintain examination and treatment areas, stock supplies
• Maintain supplies and equipment including autoclave sterilization and ultrasound machines
• Complete POCT such as EKG, Hemoglobin A1C, Pregnancy Test, Blood Glucose
• Contacted patients for appointment reminders
• Recorded patient history and care plans
• Performed clinical skills under physician supervision
• Assist providers with in-office procedures
• Used EHR system
• Processed medication refill requests
• Scheduled patient appointments
• Obtained patient vitals
• Diabetic eye exams
Medical Assisting Intern
Gastroenterology Group of Rochester - Rochester, NY May 2014 to July 2014
• Processed prior authorization forms; answered phones
• Demonstrated proper telephone technique
• Observed electronic health records procedures
• Obtained vital signs including blood pressure, height, weight and temperature
• Observed colonoscopy's done by physicians
• Prepared and maintained examination and treatment area, stocked supplies
• Worked well with healthcare providers and other staff Education
Associates of Applied Science in Medical Assistant Bryant & Stratton College-Greece - Greece, NY
September 2013 to August 2015
Skills
• Medical Terminology
• Customer Service
• Patient Care
• Vital Signs
• EMR Systems
• Medical Records
• Medical Scheduling
• Computer Skills
• Anatomy Knowledge
• HIPAA
• Microsoft Office, E-Record, Flowcast (6 years)
• Communication skills
• Medical Imaging
• Clerical Experience
• Quality Assurance
• Phone Etiquette
Awards
Employee of the Month
January 2020
Certifications and Licenses
BLS/CPR
November 2021 to November 2023
BLS Certification
Assessments
Attention to detail — Highly Proficient
April 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Highly Proficient
Attention to detail — Highly Proficient
April 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Highly Proficient
Work style: Reliability — Expert
April 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Expert
Attention to detail — Highly Proficient
April 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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