Customer Service Springdale
Resume:
Jared Vannoy
Logistics specialist
Pea Ridge, AR 72751
*********@*****.***
Looking to seek permanent employment with a company that offers stability, a forward-thinking culture, and the opportunity to utilize my Management, Transportation, sales, and computer knowledge of over 20yrs.
Authorized to work in the US for any employer
Work Experience
Route Driver
Hall's Culligan Water - Lowell, AR
August 2019 to Present
Deliver water to various Business and residential customers in Northwest Arkansas. Maintain previous customers and also gain new customers by cold calling. Bulk Tanker division Manager
JB Hunt Transport Services - Lowell, AR
November 2017 to August 2019
Manage my team to insure they Make routine customer service calls to our dedicated accounts as well as our newly acquired accounts to help maintain a good working relationship.
• Work closely with my customers to ensure that all of the Tanker freight is picked up and delivered in a timely manner.
• Work with our dispatchers Via Qualcomm to ensure the timely arrival of all freight as well as by speaking directly with owner-Operators, shippers, and receivers on any logistic difficulties they may encounter.
• Help newly signed owner-operators fulfill their contractual obligations by orientating them as to what our customers have to expect out of our company.
Transportation Manager
Transplace - Lowell, AR
March 2014 to May 2017
Make cold calls to obtain new customers, and also continue calling my customers to ensure a great working relationship and to help them out with any transportation needs they may have.
• Work closely with all of my drivers to ensure all freight is picked up and delivered on time.
• Continue to work on rates for customers to give them the best rate and service possible.
• Process paperwork on new customers, trucking companies, getting them set up with our company. Work Experience
Account Manager
BNSF Logistics - Fayetteville, AR
January 2010 to March 2014
Make routine customer service calls to my dedicated accounts as well as my newly acquired accounts to help maintain a good working relationship.
• Work closely with my customers to ensure that all of the Refer freight is picked up and delivered in a timely manner.
• Work with our dispatchers Via Qualcomm to ensure the timely arrival of all freight as well as by speaking directly with owner-Operators, shippers, and receivers on any logistic difficulties they may encounter.
• Help newly signed owner-operators fulfill their contractual obligations by orientating them as to what our customers have to expect out of our company.
Work Experience
Operations Manager
Transportation Services - Tampa, FL
March 2004 to December 2009
Work closely with my dispatchers to ensure our product was being delivered to our customers in a timely manner.
• Maintain all contacts with drivers and customers at all times.
• Give annual review to my drivers (150 drivers) and office personal.
• In charge of hiring and firing employees (150 Drivers) 5 office personal
• Process weekly payroll and weekly billing for customers.
• Maintain all employee files, to DOT standards.
• Send reports to headquarters on new customers such as rates, new contracts, credit checks.
• Worked on summer and winter routes for my drivers.
• Work with management on maintaining driver's hours up to DOT regulations.
• Work with our Maintenance department to ensure all of our Tankers and Flatbeds are in working order.
• Make sure the warehouse is keep clean, organized, and well maintained.
• Make sure we have our customer's freight properly labeled, stacked, and shrunk wrapped. Work Experience
Education
High school or equivalent in All studies
Springdale High school - Springdale, AR
1990 to 1992
Skills
• Transportation manager (10+ years)
• Transportation broker (10+ years)
• LTL, Tanker, Dry van, Reefer (10+ years)
• Sales Management (10+ years)
• Operations Management (10+ years)
• PeopleSoft (5 years)
• Account Management (10+ years)
• Freight Experience (10+ years)
• Flatbed (10+ years)
• Negotiation (10+ years)
• Payroll (10+ years)
• Profit & Loss (10+ years)
• Supply Chain (10+ years)
• Tractor-Trailer (10+ years)
• Negotiation (10+ years)
• Box Truck (5 years)
• Route Driving (5 years)
• Load & Unload (5 years)
• Computer Networking
• Delivery Driver Experience (3 years)
• Forklift (10+ years)
• Inventory Control
• Logistics (10+ years)
• Accounts Receivable
• Procurement
• Process Improvement
Additional Information
• Excellent human relations skills, having dealt with a variety of customers
• Computer knowledge: Windows, word, Excell, access, Power point, People soft, DAT, Retail link, ect.
• Superior ability to achieve immediate and long-term goals.
• Ability to execute a number of projects simultaneously.
• Proven ability to analyze, plan, manage and motivate.
• Solid written and oral communication skills
Contact this candidate