Antiqua Ferdrick
Surgical Coordinator
Fort Lauderdale, FL 33162
*********@*****.***
A number of years experience as a front desk Medical Receptionist in a pressurized environment. Proven computer skills with a solid knowledge of medical terminology and medications. An independent worker who is able to complete multiple tasks efficiently and accurately. Problem- solving ability and initiative evident in the implementation and maintenance of efficient patient data management systems. A committed worker with strong interpersonal and communication skills. Work Experience
Behavioral Health Technician (BHT)
American Addiction Centers - Fort Lauderdale, FL
March 2017 to January 2018
Bariatric Surgery/General Surgery
• provide full front office receptionist and administrative support for 8 healthcare practitioners
• register and process patients.
• verify accuracy and completeness of patient information and insurance documentation
• handle insurance and authorization verification
• medical billing/coding
• schedule and coordinate appointments, tests and procedures
• prepare patient charts
• maintain and manage patient data base
• post cash
• answer and transfer calls using ACD calling system
• deal with inquiries and requests
• collect co-payments
Assembly Line Worker
CKS Packaging - Hollywood, FL
February 2004 to July 2006
Medical Receptionist
Doctors Surgery and Medical Center
May 2000 to March 2006
Fort.Lauderdale, FL
Front Desk Medical Administration- May 2000 - March 2006
• Answering telephone calls and dealing with face to face enquiries.
• Explaining the practice procedures to new patients.
• Dealing with all requests in an efficient and courteous manner.
• Insurance verification and collect co-pay as well as Medical Billing and Coding.
• Writing letters and correspondence on behalf of the surgery and medical staff.
• Updating the surgeries computer system with appointments and personal details.
• Arranging for clinical nurses to check a patients blood pressure, height and weight.
• Receiving urine and blood samples and sending them off to hospital laboratories.
• Registering new patients at the surgery.
• Arranging any necessary follow up appointments for patients with hospitals or with other healthcare professionals.
• Ensuring that all medical samples are correctly labeled.
• Filing away the results of tests.
• Liaising with couriers and delivery companies.
• Arranging prescriptions for patients.
• Making sure that the medical consulting rooms and surgery is fully stocked with essential supplies.
• Organizing meeting between the practice staff and senior managers. Skills
• Behavioral Health