Kyteria King
Jackson, AL *****
********@*****.***
US Navy Veteran offering a Bachelor's Degree in Business Administration/Human Resource Management Specialization. Confident, ambitious professional with years of dynamic customer and personal service experience in both civilian and military settings. Adept at carrying out administrative processes using mastery of office processes and terminology. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Virtual Customer Service Representative
Alorica - Saraland, AL
March 2022 to May 2022
• Interacted with customers through live chat
• Assisted customers with a warm and professional attitude
• Assisted customers with questions
• Performed data entry for customer information
• Handled emails, inbound calls, and outbound calls Loan Specialist
Credit central loans and taxes
April 2021 to March 2022
• Working with clients to prepare applications for loans by compiling, arranging, and reviewing all relevant documents.
• Determining the feasibility of granting loans and communicating with management if required.
• Processing advances and disbursements, as well as preparing pay off letters.
• Working closely with loan officers to obtain credit information, coordinate closings, calculate closing costs, and disperse funds for clients.
• Ensuring loans are processed as per established company procedures and policies.
• Providing assistance in maintaining various credit files and following up on client inquiries. Line Leader, Team Assemblers
ISpice Foods - Jackson, AL
April 2019 to April 2021
Work as part of a team having responsibility for assembling an entire product or component of a product; perform all tasks conducted by the team in the assembly process and rotate through all or most of them rather than being assigned to a specific task on a permanent basis; participate in making management decisions affecting the work
Personal Care Giver, Home Health Aides
ECI - Chatom, AL
September 2018 to February 2019
Maintained records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager; provided patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming; bathe patients; checked patients' pulse, temperature, and respiration; accompany clients to doctors' offices or on other trips outside the home, providing transportation, assistance, and companionship; performed a variety of duties as requested by client, such as obtaining household supplies or running errands Production Worker/Crane Operator
Crane and Tower Operators - Sunny South, AL
July 2017 to March 2018
Loaded and unloaded items from machines, conveyors, and conveyances; operated machinery used in the production processed, or assisted machine operators; moved levers, depress foot pedals, or turn dials to operate cranes, or other moving equipment for lifting, moving, or placing loads Telephone Banker
Chase Bank - Columbus, OH
June 2015 to July 2016
Reviewed customer accounts; explained information to customers; verified accounts and checked accounts for accuracy; examined documents for valid information to include dates, bank names and identification; entered customers transactions into computer to record transactions Engineman/Fireman
US Navy - Bremerton, WA
February 2010 to February 2014
Aligned fuel, water and air piping systems; controlled operation of diesel engines used for ship propulsion; performed exemplary customer service and building management; checked in and checked out navy personnel and barracks; trained sailors on how to sharply funeral honors ceremonies Education
B.A in Business Administration
American Intercontinental University - Illinois
May 2019 to May 2021
High School Diploma
Jackson High School - Jackson, AL
Bachelor's degree in Business Administration
Skills
• Microsoft Office
• Leadership
• Management
• Team management
• Filing
• Production planning
• Merchandising
• Forklift
• Clerical experience
Certifications and Licenses
First Aid Certification
CPR Certification