Service Tech Customer
Resume:
LEA C. GASKINS
Martinsburg WV 25405
**************@*****.***
Career Objective
To obtain a position that allows for both professional development and personal growth.
Qualifications
Able to evaluate information and situations realistically and anticipate problems or difficulties. Ability to work successfully in fast paced environments.
Excellent customer service skills, proficient in Microsoft Word,
HVAC Math
Troubleshooting,Commercial Systems
Blueprints and Plans, Heating Systems and Boilers
Principles of Electricity And HVAC Controls
Air Conditioning
Education
Valley College - Martinsburg, West Virginia, 25404
Graduated June, 6 2017
HVAC, GPA 4.0
Certificates: EPA: UNIVERSAL
Experience
Shenandoah Air Conditioning and Heating, Kearneysville, WV 25430
July, 2017- August, 2021
Service Tech /Installer
Locating and diagnosing maintenance problems, physical ability to lift heavy equipment and work in small space, quickly performing emergency repairs on certain equipment.
Macy’s, Martinsburg, WV 25403
May, 2014 – July, 2015 - Present
Keeping the storage area organized; performing various tasks to assist the Managers on special projects
Quad Graphics, Martinsburg, WV 25403
July, 2015 – February, 2016
Receiving and logging in warehouse supplies making sure the quantities ordered were correct.
Xpedx, Hanover, MD 21076
October, 2012 - May, 2014
Duties include preparing orders for customer
Manpower, Hanover, MD 21076
April, 2010 – October, 2012
Duties included greeting and answering multi-phone lines.
Prioritizing workload and meet deadlines.
Resolving customer’s problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Volunteer Work
Rescue Mission Trip (feeding the homeless), November 18, 2016
Valley College, SGA Vice President
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