Quality Engineer

Location:

Medina, TN

Salary:

78,000

Posted:

May 12, 2022

Contact this candidate

Resume:

Beverly D. Humphrey 731-***-**** (c)

*** **. ***** *** ******, TN 38355 **************@***.***

CAREER SKILLS/KNOWLEDGE

Sales Administration Customer Service

PFMEA - Process Failure Mode Effect Analysis Control Plans

5 WHY/8D Problem Solving Root Cause Failure Investigations

CDRLS/Procedure Development for DOD Contractor GOVT Specifications Interpretation

Preventive/Corrective Actions Technical Writing-SOP Development

LEAN Manufacturing Principles PPAP, First Article Implementation/Approval

Operational Excellence Facilitator Design of Experiment/Test Plans/SPC

Marketing & Office Management Identify/Purchase Equipment through CER

Statistical Data Analysis IE Work Practices

Continuous Improvement Engineering LEAN/Kaizen Team Participant/Leader/Facilitator

ISO 9001:2015, ISO 14001:2004 Management Representative, Lead Internal Auditor

CAREER ACHIEVEMENTS

Revamped Quality and Managed Quality Department to include Quality Technician Team on daily accept/reject inspection criteria based upon PVC pipe certifying agencies and internal inspection plans to drive Quality improvements for all personnel plantwide. Driving methods and procedures for ISO 9001:2015 compliance.

Developing QMS for HVAC company to include required procedures, developing Document Control, Risk & Opportunities, Quality Objectives with goals, plans, and objectives.

Developed plans and initiated moves within commercial baking fan facility to move from batch processing to one- piece flow with 40% increase in throughput within first year.

Submitted/Led/Tracked $250,000 Cost Savings Process Improvement Project for RBP. Realized $185,000 improvements prior to plant closing.

Reduced Customer Complaints at this new PVC pipe manufacturer by 40% within first year by developing quality checks and improving systems that met customer expectations.

Interpret customer specifications and developed standard operating procedures/instructions; First Article Supervision, Quality checks; inspection and control plans to support manufacturing to meet DOD customer expectations. Develop and implement the methods/procedures to insure the DOD facility follows customer specifications, SPC requirements, MIL-STD’s, and all contractual requirements.

ISO 9001:2015, ISO 14001:2004 Management Representative and Lead Auditor responsible for maintaining certification for DOD Contractor. Led team to initial ISO14001 certification.

Led/facilitated Kaizen and Continuous Process Improvement teams for improving processes/eliminating non-value-added operations, process flow improvements, line layout, including associate redeployment to include plant-wide reorganization and facilities layout of 13 production lines (one-piece flow), which increased throughput by 40% within one year.

EXPERIENCE

2018-

Present Nortek Global HVAC – Dyersburg, TN (02/18-Present)

Quality Engineer – Leading HVAC manufacturing facility to ISO 9001:2015 compliance to include gap analysis, QMS procedural development, forms development, Document Control, driving and aligning current departmental procedures into QMS format. Leading 8D Corrective Actions Events to include Cause and Effect, 5 Why, 8D problem solving for plant management and line supervisors to promote continual improvement culture. Developing goals, plans, and metrics for Quality Objectives and Risk and Matrix. Problem resolution solutions for customer and internal non-conformances. ISO 9001:2015 Lead Auditor and Mgmt. Representative.

2017 Kilgore Flare Company – Toone, Tennessee (01/2017 – 11/2017)

Quality Engineer – Prepare inspection plans, ensure inspections and testing meet all required criteria for Dept. of Defense products. Interpret/translate customer specifications and contract requirements, develop & implement procedures, control plans, inspections to ensure product is meeting the customer Quality expectations and requirements. Investigate root cause and prepare response for corrective actions.

2015-2016 Royal Building Products – Newbern, Tennessee (02/15-11/16)

Quality Supervisor (top level Quality Management) – Manage Quality Department (QMS) and Supervise 4 Quality Technicians in daily operations for 24/7 schedule. Management Representative for all external auditing and developed accept/reject criteria based upon Standards of 5 certifying agencies to include UL, IAPMO, FM, NSF, USL, CSA insuring adherence to ASTM Standards. Drive Quality Improvements through daily production meetings addressing Quality concerns and Quality successes. Developed Plant Wide Quality metrics for visual communications. Investigate root cause and prepare response for corrective action. Call on customers if needed.

2014-2015 McKenzie Valve (Union Tank Car Company) – McKenzie, Tennessee (June 2014/Feb 2015)

Quality Engineer – Supervise Quality Inspection Team on daily inspect/reject criteria for Union Tank Car customers. Implemented new and manage daily Quality Department responsibilities including meeting standards of the Federal Railroad Association, warranty and calibration. Implement 3-D electronic measuring equipment, FARO Arm, to improve critical dimensioning.

2006-2014 ESTERLINE DEFENSE – ARMTEC – Milan, Tennessee (7/2006 – 6 2014)

Quality Engineer – Interpret/translate customer specification and contract requirements, develop & implement procedures, control plans, inspections to insure product is meeting customer Quality expectations and requirements. ISO 9001:2008, ISO14001:2004 Management Representative/Lead Internal Auditor responsible for successfully maintaining certification, responsible for successful implementation of ISO14001. Successfully led root cause/failure investigations using strong analytical skills, DOE’s, statistical analysis, creative problem solving, and implemented corrective actions to correct, metrics to sustain, with integral statistical reporting to the DOD customer. Developed and tracked plant wide metrics and on-line tracking systems to include First Pass Yield, Scrap Tracking, and Hazardous Waste Tracking, HPU’s, Indirect OT, Direct OT, LEAN & OpEx metrics. Prepare test plans, control and perform testing. LEAN and Operational Excellence Facilitator developing 2nd Level Improvement Projects and strategic plans for the DOD facility to meet platform level objectives.

2004-2005 Kellwood Manufacturing - Rutherford, Tennessee (8/2004 – 12/2005)

Operations Analyst/Coordinator – Managing textile purchases and scheduling Mexico Production Operations including scheduling 4 sewing factories. Coordinating and supervising piece goods and trim purchasing to support production. Implement and maintain detailed strategic production reporting to customer.

2003-2004 MTD – Cub Cadet – Brownsville, Tennessee (12/2003-8/2004)

Continuous Improvement Engineer/Production Supervisor – Facilitate, lead, train, and promote culture change within this manufacturing facility to promote Lean Manufacturing Principles including Rapid Improvement Events (8 per month) using Quick Die Change (SMED), Value Stream Mapping, 5S, and Standard Work which included redeployment of associates in a union environment. Supervisor for 27-person production line in a union facility to improve productivity with implementation of LEAN and Continuous Improvement procedures.

2003 Eaton Global Hose – Newbern, Tennessee (Manpower Professional Temporary Assignment)

Industrial Engineer – Project Engineer – Special Project IE contracted to identify standards and conduct cost reduction processes for this Industrial Hose manufacturer.

1999-2003YOUNG TOUCHSTONE – Jackson, Tennessee (10/1999 – 1/2003)

Manufacturing/Quality Engineer – Provided all technical Manufacturing, Quality Engineering, and LEAN Manufacturing to support locomotive and heavy equipment heat exchange manufacturer supporting PPAP, PFMEA/Control Plans, First Articles, internal auditing, SOP’s, and Standard Work for all products.

EDUCATION

BS Industrial Technology - College of Engineering – Southern Illinois University (GPA 3.68) Cum Laude

AAS Manufacturing Engineering Technology – Jackson State Community College (GPA 3.48) Cum Laude

Selected - Outstanding Engineering Graduate by JSCC faculty

West Tennessee Business College – Jackson Tennessee

Dyer High School – Dyer Tennessee

OTHER

Operational Excellence

Shared Values Training

Shared Values Achievement - Silver Award Recipient – selected by my peers

ASQC-CQT

LEADER Effectiveness Training

ISO 14001 Lead Auditor

ISO 9001 Lead Auditor

CQT – Certified Quality Technician through ASQC (American Society of Quality Control)

LEAN Initiatives - KAIZEN, 6S, Value Stream Mapping, TPM, SMED, PFMEA & CONTROL PLANS Training

TOC- Theory of Constraints – Shop Floor Management Technique

Continuous Improvement – Work Simplification Training, Clemson University, Clemson, SC

Statistical Process Control Training

DOT Hazardous Waste Training

PC Software literate in Excel, Auto Cad, Word Perfect, Word, Power Point, Microsoft Project, and Visio.

Experienced in Syteline and IBM Mapics AS400 Shop Floor Management, SAP, SOFT EXPERT, standard costs, MRP, scheduling, inventory, bill of materials & routings.

Radiographic Technician Level I, II

Toyota Kata

8D Problem Solving

Security Clearance: Inactive Secret Clearance – NACLC I

USDOJ - ATF – Federal Explosives License/Permit

LEAN Certificate Program – UT

LEAN Bronze Certification Exam – SME

REFERENCES:

Tina Spicer

HR Business Partner

West Tennessee Healthcare

Jackson, TN