Contact Details Branch Administrator
Resume:
CURRICULUM VIRTUE
SONJA KESTER
PERSONAL DETAILS
NAME SONJA
SURNAME KESTER
ID NUMBER 720**********
MARRITAL STAUTUS MARRIED
DEPENDANTS 2
HIGHEST GRADE GRADE 12
DRIVERS LIC CODE 8
HOBBIES DIY and hiking
ADDRESS 45 VAN DER BIJL STREET
BELMONT PARK
KRAAIFONTEIN
CONTACT NUMBER 067*******
EMAIL ADDRESS kestersonja44gmail.com
SCHOOL CAREER
Matriculated in 1990 at Glendale High school
WORK EXPERIENCE
SANI FLEET MANAGEMENT
POSITION: BRANCH ADMINISTRATOR
PERIOD: FEB 2021-JUL2021
CONTACT PERSON: BABALWA STUURMAN
CONTACT DETAILS: 021-*******
REASON FOR LEAVING: RESIGNED DUE TO PERSONAL REASONS
DUTIES
BOOKED SERVICES FOR FLEET
SCANNING AND FILLING
MONTHLY FUEL RECON
LOGGED CLAIMS
VEHICLE EXCHANGES
RENTAL CHECK OUTS
RESERVATIONS
MANAGE BRANCH STATIONERY
MANAGED PRE-PRINTED STATIONERY
HERTZ CAR RENTAL
POSITION: DEPOT SUPERVISOR
PERIOD: JULY2011– Mar2020
CONTACT PERSON: Mr. R Lovelot
POSITION: DEPOT SUPERVISOR
CONTACT DETAILS: 021-*******-**/061*******
REASON FOR LEAVING ACCEPTED JOB OFFER FROM FIRST CAR RENTAL [ADMIN MANAGER]
JOB OFFER WAS CANCELLED DUE TO COVID-19
EXPERIENCE:
Financial Department
Capturing of Auto line orders creating order for all sundry orders and ensuring payments are made on time to avoid bad credit
Check daily fuel stock available
Ensure that every vehicle that enters the depot must go to the fuel station point first for refueling
Human Resource Department
Ensure adequate and competent staff attend the fuel pump stations always
Enforce all health and safety procedures at the fuel station
Assist and monitor with their career development
Conduct monthly meetings with all the candidates to assist them with any challenges they faced in the past month
Maintenance
Pull daily fleet report to identify vehicles that are due for services.
Provide information at depot gate to catch all service due in vehicles
Arrange that vehicle with a motor plan be transferred to the appropriate agents for their required service as per agreement
Conduct as least 5 vehicle quality spot checks per week on available vehicles for cleanliness, parked correctly, check-sheet in vehicle, company markings correctly placed, valid license, service due, tyre quality etc
Out-sourced Staff Department (Contracted Staff):
Check and confirm that all costing information on the relocation of vehicles between branches was captured and accurately costed
Verify that the correct general ledger costing codes has been used
Confirm that all the necessary documentation has been attached to approve the payment
Investigate any incident regarding out-source staff
Depot Fuel Station:
Fuel recons capturing the fuel on the spread sheets and ensuring potential losses are monitored daily the fill ups versus the rental agreement charges
Planning fleet ensuring that all bookings are covered to avoid delays at the rental counter
Change overs
Ensuring good quality vehicles
Keep up company Policies and Procedures
Building good report (internal and external clients)
Ensuring the branch shows monthly profits
Prepare all relevant year-end documentations for external annual audits
Quality management relating to accuracy, deadlines and procedures
Quality management relating to accuracy, deadlines and procedures
Contribute to the growth and profitability of the company in every way possible
Promote and develop positive, co-operative relationships with other branches and departments
LOTTERSHOF FARM
POSITION: PRODUCTION MANAGER
PERIOD: DEC2009- JAN 2011
REASON FOR LEAVING: RE-LOCATED BACK TO CAPE TOWN
CONTACT PERSON: Mr. Kobus/Katrien
CONTACT DETAILS: 073*******/082*******
EXPERIENCE:
Production management the wellbeing of the chickens was my priority the wealth was monitored daily, taking samples for the food and their fesus to the laboratory
Ensuring low mortalities in each of the sheds the water and feeders must operated constantly and good air quality was the priority
Postmortems was done to examine the vital organs, this was an indicator of the air quality in the shed and potential health risks like salmonella.
Managing the wastage on feed
Ordering feed timeously
Administering medicine timeously as per the requirements set forth by the health authorities
ABALONE GUEST HOUSE
POSITION: NIGHT RECEPTION
PERIOD: AUG2009- DEC2009
CONTACT PERSON: OWNER
CONTACT DETAILS: TBA
REASON FOR LEAVING GOT JOB OFFER TO MANAGE FARM
EXPERIENCE:
Night reception booking the clients in to the establishment
Meet and greet guest on arrival and escorting them to their rooms
Booking restaurants making suggestions to all the favorites
Booking car rental and Uber ensuring there safe journey to and from the Guest house
Ensuring guest are welcome and comfortablecontinuing a great service whilst staying at the establishment
AVIS CAR RENTAL
POSITION: BRANCH SUPERVISOR
PERIOD: SEPT 1995 - JULY 2007
CONTACT PERSON: Mr. A Manual / Mr. Riaan Schoeman
CONTACT DETAILS: 079*******/ 021-*******
REASON FOR LEAVING: BETTER JOB OFFER
EXPERIENCE:
Conduct regional branch visits on a regular basis. The visit it to encompass the following:
-Financial cash audit
-Asset Register audit
-Manual Rental Agreement Audit
-Fleet Check (actual car vs Omnix fleet report)
-Quality and cleanses of vehicles
-Petty Cash
-Staff attendance login registers
-Printed Stationery Register audit
-BEE documentation audit
-Branch vehicle utilization audit
-Branch fuel account
-Uniform audit
-General housekeeping
-Promoting and maintaining the corporate image
-Assess building and security requirements
-Ensure all fire hydrants are checked annually
-Assess the workflow processes and systems
-Focus on standardizing procedures and processes
-Assess financials and discuss observations with management & staff
-Ensure the working environment is safe, free of hazards and all staff who work the hazardous material, equipment or in a hazardous environment are informed as to the correct procedures to follow daily and in the event of an incident
Financial Department:
Submitting of daily, weekly, monthly financial reports
Report any financial discrepancies to senior management
Reconciling cash book
Reconcile our own fuel station ordering of fuel, costing, charging to client and payment of account
Analyze and compare actual revenue against the budgeted revenue, profitability and utilization of branches and action accordingly
Draw up and submit proposed annual regional budget and for each branch in the Western Cape
Sign cheques later EFT’s and verifying all associated documents
Manage and balance 10 petty cash floats to the value of R15 000
Prepare all relevant year-end documentations for external annual audits
Human Resource Department:
Ensure all locations are adequately staffed
Employ new staff according to set equity targets and in line with the targeted selection system
Open a staff file for each staff member
Keep up to date and comply with the latest legislation: Labour Relations Act, Basic Conditions of Employment Act, Occupational Health and Safety Act
Job Descriptions and Key Performance Contracts exist for all staff and that they are understood and accepted
Provide on-the-job training and couching as necessary
Ensure all new staff member receives the Induction Course material, assist with preparing for the test that needs to be taken within 30 days of employment
Counsel staff who are not performing
Formal staff appraisals to be conducted twice per year (Feb & Sept)
Identify training or development needs and forward them to the Training Manager
Monitor and manage staff turnover
Address non-adherence to policies, procedures and reasonable instructions in accordance with disciplinary procedures
Enforce and control the wearing and upkeep of uniforms
Verify all attendance registers from branches
Ensure that all necessary documentation was completed correctly
Validate and authorize all overtime submitted
Verify and authorize all commissions claimed from staff against actual transactions reports
Service and Maintenance of Vehicles:
Pull daily fleet report to identify vehicles that are due for services.
Provide information at depot gate to catch all service due in vehicles
Familiarize myself with the various vehicles on fleet, their features and which group they belong to as well as the vehicles parts need for a service, new tyres, new hubcaps and new windscreen and new windscreen wipers needs
Conduct regular stock take
Ensure that the correct and adequate car parts is available in our onsite workshop to maintain the level of our vehicle standard
Arrange that vehicle with a motor plan be transferred to the appropriate agents for their required service as per agreement
Conduct as least 5 vehicle quality spot checks per week on available vehicles for cleanliness, parked correctly, check-sheet in vehicle, company markings correctly placed, valid license, service due, tyre quality etc
Personal Level:
Demonstrate emotional control when handling conflict situations, both internally and externally
Display and command an exceptional high level of ethics, values, integrity and trust
Demonstrate a high level of fairness and objectivity when dealing with all situations
Maintain confidentiality always
Encourage open communication and constructive feedback at and with all levels
Demonstrate visible management by physically assisting staff and customers during peak times at all local locations
Maintain a high degree of motivation amongst staff and promote and demonstrate co-operation between staff and other branches or departments
Contribute to the growth and profitability of the company in every way possible
Promote and develop positive, co-operative relationships with other branches and departments
To whom it may concern
I am a hard worker and has worked in many different fields, this has increased my knowledge in various aspects. I am capable to handle my work load with ease as I am very structured. Time management is my survival tool to ensure I complete all my daily duties.
I am not easily thrown off balance when I am challenged with difficult tasks, as I am always ready to learn more.
Productivity, customer service and profits is my strong points.
I will be an asset to your Institution should you find my CV to be satisfactory.
Regards,
Mrs. S Kester
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