Customer Service Regional Sales

Fred Jones

‘SUMMARY.

Determined, Motivated, and Inspired: Aways love a challenge, leaming new things, and serving our community.

EDUCATION

High Schoo! Diploma — Calhoun High School, 1984

LEADERSHIP

Columbia Opportunity Resource (COR) 2018 — Present

Volunteer

+ Joined COR Volunteer Action Team in 2018. Helped plan and execute, COR Blood Drive, Families He

Families, COR Bikes and Blankets Drive, World of Beer Festival, Spacial Olympics.

ing

EXPERIENCE

Mission Lé

Many Roles

+ Truck deliveryipick up, parking logistics, store manager, customer Service, assistant and other duties

requested by the neighbors of Lexington County and Mission Lexington,

ington December 2020 — Present

Inralot Gaming Company, Lottery Exp

Bench Tech Supper

+ '"Racporaite or geting supplies and delves fr el teh.

+ Matrahing very svete wareboure,

{ito Tact ft and wenactonal assistance was needed

Assted

‘Asodied in shipping supplant techs and talers as needed

Provo fld ore bone och safvensn New Moe, Rtas, Kaho, Washington OC

‘Ascstd lead Teche and Bench Teco, long vith he needs ef he ego, and fad service Management

ts towha sevices were needed f regards Yo ogantzaon, sevice aren covorge, Ds BSH and

shetty assistance,

nce December 2013 - August 2019

nce June 2011 - December 2013

Intralot Gaming Company, Lottery Expé

Field Tech Support

+ Provided Technical Support to a Specific Region of Retailers.

* Installed and Troubled shoot satelits in ragards to communications for Lottery.

Maintained Records as to supplies and other items retailers may need.

Assisted other techs when necessary.

Performed additional help desk duties when requested per Lottery.

Regional Sales Rep,

Intralot Gaming Company, Lottery Expé

Helpdesk Operator

+) Provided customer service for Lottery Retailers

+ Answared and troubled shoot, Technical Concems from inbound calls for Retailers.

{Assisted Teche with maintaining and closing cal,

nce November 2009 - March 2011

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