Customer Service Club Manager

***** *. **** ***. ****** CITY, MO *****

816-***-**** ************@*****.***

ROBERT (ROB) BROCKSCHINK

OBJECTIVE

To obtain a position where my skills, knowledge, adaptability, and

experience can be utilized to assist a company to further their success.

SUMMARY OF QUALIFICATIONS

- Experience: 17 yrs in management, 24 yrs customer service, 14 yrs in sales.

- Excellent communication skills.

- Ability to work independently and with others.

- Experience with bookkeeping, payroll, training, and inventory.

WORK EXPERIENCE

Raytown Schools Wellness Center: Director

-Helped develop business plan to open workout facility and clinic for staff, their families, and for community members in 2015.

-Designed and developed staff job duties and training.

-Trained staff, payroll, bookkeeping, and all Purchase Orders for facility.

-Voted Healthiest Employer (800-2500 employees) Kansas City metro 2019.

AIM Construction: Sales/Laborer -Kansas City, MO

- Design and make over homes at owner’s request.

- Help maintain and prepare properties for rent.

- Manage small crew on full home remodel jobs.

Gold’s Gym: Club Manager-Kansas City, MO

- Manage and develop staff.

- Develop and maintain new accounts for Corporate Memberships.

- Top 3 in Sales, Membership Retention, and Revenue for 34 months in KC

Metro area.

Restaurant/Bar Consultant and Manager: Southeast, IA

- Assisted in the development and growth of local restaurants.

- Managed and developed all house employees.

- Helped TJ O’Shays receive hot new Bar and Grill fall 2004.

- Helped Drake get voted SE Iowa’s top Service in 2005.

EDUCATION

Aug. 1999-May 2003 Bachelor of Arts, Iowa Wesleyan College

Major: Sport Management Minor: Psychology

EXTRACURRICULAR ACTIVITIES

- Coach and referee for the AYSO and Girls’ H.S. Varsity Soccer.

- Vice President of Men's Resident Hall

- President of Sport Management Club.

REFERENCES

Available upon request.

Contact this candidate