Compliance Auditor Assistant Manager

Lenora R. Alvarez

**** ****** *****. * Westminster CO. 80031 * Cell Phone 719-***-*****

adq1du@r.postjobfree.com

Employment History Specializing in Community Housing

Yardi Systems/ RightSource

Sales AccountExecutive/ Compliance Auditor 2019- Present

In this position I started off in sales selling Yardi Breeze Premier Software, Showing Demonstrations of the software and assisting Client with Customer services issues and assisting with any Software or billing questions.

As my role as a RightSource Compliance Auditor strong prioritization skills to complete Certifications in a 24 hour period.

Proactive and prepare client documents for audit reports

Reconciliation of discrepancies

Completion of all forms and required paperwork

Understanding of Local, State and Federal housing Regulations and property management.

American Baptist Homes

Assistant Manager 2013 – 2019

In this position I operate as an assistant manager, in a low-income subsidized housing property. that works with HUD and CHAFA programs. Knowing and acknowledging the rules and regulations of both funded programs. Determining eligibility for residents while awaiting units to become available. Audit Move in and Recertification files perfect CHFA Management review with no findings.

Leasing apartment move- ins and move outs

Maintains waiting list database, filing system, leasing and occupancy reports.

Assists with tenants’ files, concerns and complaints

Prepares work orders for completion by maintenance

Interview residents and completed annual recertification process

Collects monthly rent & processes deposits.

Experience working with Real Page Software

Aurora Housing Authority

Assistant Manager 2009- 2013

In this position I assisted the manager in conducting outreach, providing client assessments and re-certifications. Determining eligibility and Provided resources and referrals to help meet resident’s needs. Attended several meetings and trainings on different programs that are offered through the Housing Authority such as

Annual and interim reviews, EIV and referral, moving and leasing processes, vendor changes, rent increases, rent reasonableness, orientations, and conferences.

Conducted quarterly unit inspections for residents

Maintaining compliance files

Yardi Software

Preparing all notification letters to residents as needed

Volunteers of America

Leasing Agent 2003-2006

Manager 2006-2009

In this position I was responsible for the showing and leasing of apartments and gathering and preparing the information regarding prospective resident applications. Assist in office duties such as answering phone, greeting guests, etc. Was recognized by higher management and promoted in 2006 to Property Manager at West Gate apartments.

Worked with the service coordinator to plan resident events

Conducted leasing, showings and renting of units

Successfully trained over 5 employees on One Site software

In charge of payroll for 9 employees

Weekly unit inspections with pest control

Certifications and Trainings

Annually Basic and Advanced Fair Housing Trainings

Mental Health First Aid USA

LIHTC Compliance Training CHAFA reach program

Subsidized Housing Eviction Bootcamp

Certified Occupancy Specialist (COS)

REFERENCES AVAILABLE UPON REQUEST

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