Brgy Customer Service
Resume:
Looking for a challenging job opportunity in an esteemed company or organization where I can gain
more experience in the workplace, acquire new skill sets and further develop my social skills and personality. First Name MONICA LEI Religion BORN AGAIN CHRISTIAN Middle Name VENTURA Nationality FILIPINO
Last Name JIMENEZ Valid IDs UMID ID, VOTER’S ID,
Birth Date MARCH 12, 1994 PHILHEALTH ID
Age 27 YEARS OLD
Birth Place BALAGTAS, BULACAN Person to contact in case of emergency
ELSA V. JIMENEZ
MOTHER
Civil Status SINGLE
Tertiary / College BULACAN STATE UNIVERSITY (BSU)
Brgy. Guinhawa, City of Malolos, Bulacan
BACHELOR OF ARTS IN MASS COMMUNICATION MAJOR
IN BROADCASTING
SY June 2010 – March 2014 / Graduated March 2014
Secondary / High School HOLY ANGELS’ COLLEGE (BULACAN) INC. Poblacion, Pandi, Bulacan
SY June 2006 – March 2010 / Graduated March 2010
Primary/Elementary SANTOL ELEMENTARY SCHOOL
Brgy. Santol, Balagtas, Bulacan
SY June 2000 – March 2006 / Graduated March 2006
With a total of almost 5 years of working experience in different local industries
Knowledgeable in MS Office Applications – Word, Excel, Powerpoint
Basic knowledge in editing applications like Adobe Photoshop & Adobe Premiere
Responsible and able to manage multitasking assignments with minimal supervision, adept at handling paperworks and related reporting analytics, independent yet a team player with high accuracy to details, always willing to learn and develop new skills. Company Name: VALUE CARE HEALTH SYSTEMS, INC.
Company Address: 33 MERALCO AVE., SAN ANTONIO, PASIG CITY Company Profile: HEALTH INSURANCE
Position Held: RENEWAL ANALYST (UNDERWRITING STAFF) Employment Date: OCTOBER 2017 – PRESENT ( 4 YEARS ON-GOING) Current Drawn Pay: 16,000 MONTHLYBASIC SALARY + OT PAY + MEDICINE ALLOWANCE WORTH 2,000 + VITAMINS ALLOWANCE WORTH 1,000 GIVEN PER ANNUM
Reason of Wanting To Leave: LOOKING FOR A SUITABLE JOB PREFERABLY IN BULACAN AREA TO SAVE COST IN RENTAL AND TRANSPO EXPENDITURES.
Job Description:
• Provide support to underwriters and independent agents.
• Answer questions concerning a policy status or billing error on behalf of an underwriter or agent.
• Under the guidance of underwriters and supervisors, analyze applications and screen applicants based on certain criteria.
• May initially examine insurance applications for legal compliance requirements and adherence to individual company guidelines. They determine how risk factors cause an acceptance, denial, early or long-term claim to the insurer.
• Depending on the size of the company, ensure that policy transactions such as renewals or quotes are issued and changes are recorded correctly.
Company Name: MANILA SOUTHERN ASSOCIATES, INC.
(DEPLOYED AT SM CITY MARILAO – SM BUSINESS SERVICES) Company Address: MACARTHUR HIGHWAY, MARILAO, 3019 BULACAN Company Profile: MALL / SHOPPING & RETAIL
Position Held: CUSTOMER SERVICE ASSISTANT – BILLS PAYMENT Employment Date: APRIL 2016 – FEBRUARY 2017 (11 MONTHS) Last Drawn Pay: 12,000 BASIC SALARY PER MONTH + OT PAY + GROCERY VOUCHER GIVEN QUARTERLY WORTH 3,000 IF SALES QUOTA IS ACHIEVED
Reason of leaving: SEVERELY FLOODED AREA DURING RAINY DAYS MAKING IT VERY DIFFICULT FOR ME TO TRAVEL TO AND FROM WORK
Job Description:
• Responsible for the daily payment transactions processing (fund in/out), receiving and sorting incoming payments, ensuring all payments are processed accurately and in a timely manner, complying with all Standard Operation Procedures.
• Process payments with high accuracy and receive payments from customers, provide change and issue receipts.
• Issue and post bills, receipts and invoices and address related inquiries if there’s any.
• Provide solutions to any relative problems of clients with regards to their payment status.
• Write thorough reports on billing activity with clear and reliable data and ensure tally of payments received before end of shift.
EMPLOYMENT BACKGROUND
Company Name: VILLARICA PAWNSHOP
Company Address: CUBAO, QUENZON CITY
Company Profile: PAWNSHOP / MONEY CHANGER / JEWELER Position Held: PAWNSHOP TELLER
Employment Date: JUNE – NOVEMBER 2015 (6 MONTHS)
Last Drawn Pay: 20,000 BASIC SALARY PER MONTH + TRANSPO ALLOWANCE WORTH 1,500 PER MONTH; DOUBLE-PAY IF ASSIGNED TO WORK ON A SUNDAY
Reason of leaving: TO BE TRANSFERRED TO NUEVA ECIJA BRANCH WHICH IS VERY FAR FROM HOME HENCE DECIDED TO RESIGN
Job Description:
• Responsible in helping the customers with jewelry purchases or jewelry pawned items, taking payments, appraising items for pawn, and filling out necessary paperwork for pawn items.
• Ensuing excellent customer service, storing valuable merchandise like jewelry, cellphones and other articles, and ensuring related paperworks are processed and kept for reference.
• Process incoming payments or bills for different merchants.
• Preparing daily cash reports from cash register and ensure tally of cash on hand before end of shift.
• Report any untoward incidences to the management. Ms. Angelique Mira Ticlao
GMA International, Associate Producer
******.**@************.**
Ms. Aileen S. Santos
Manila Southern Associates, Inc.
BCO Manager – SM City,
Marilao 092*-***-****
Ms. Pia Puline E. Siano
Value Care Health Systems, Inc.
Client Account Coordinator – Sales Department
***.****@***************.***
Mr. Issachar Dela Cerna
Bulacan State University (BSU) – Professor
I do hereby declare that the above information is true and correct and any falsified statement indicated herein may be subject to the disapproval of my application. MOINCA LEI V. JIMENEZ
Applicant
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