B

Christina Saunders

315-***-****

adq1d4@r.postjobfree.com

Liverpool, NY 13088

SUMMARY

With over 15 years of experiences providing health care and overseeing exceptional patient services, I excel at communicating with cross-functional medical staff while facilitating optimal efficiency and accuracy. Additionally, I have superior critical thinking skills along with outstanding communicating abilities.

SKILLS

• Microsoft

• Meeting planning

• Data entry documentation

• Timeline Planning and Management

• Staff motivation • Multi-line phone systems

• Phone call answering

• Organization and efficiency

• Data entry

• Strong interpersonal skills

EXPERIENCE

Administrative Assistant

East Syracuse, NY

Hematology Oncology Associates of CNY/ Oct 2020 to Current

• Organized and maintained filing and document management systems by coordinating, archiving and purging files.

• Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.

• Developed administrative processes to achieve organizational objectives and improve office efficiency.

Clinical Laboratory Technologist

Syracuse, NY

Upstate Medical University Hospital/ Sep 2019 to Jul 2020

• Promoted and enforced compliance with regulatory agencies.

• Evaluated and assessed lab equipment to resolve malfunctions and restore functionality.

• Applied established policies and procedures to performed assays of biological specimens.

• Identified and reported issues affecting test performance.

• Received specimens and reviewed for quality, labeling and accessioning,

• Cleaned and sterilized lab area, tools and equipment.

• Followed laboratory guidelines for handling biological specimens.

• Applied knowledge of microbiology, chemistry and hematology daily.

Healthcare Technician

Syracuse, NY

Upstate Medical University Hospital/ Nov 2016 to Sep 2019

• Recorded patient vital signs, documenting all information into medical charts.

• Observed and reported changes in patient condition to registered nurse.

• Maintained confidential documentation of patient information to stay compliant with federal regulations.

• Obtained, labeled and transported variety of samples and blood specimens.

• Built trust and rapport with patients through caring demeanor, quick response to phone inquiries

• Transported patients as assigned by registered nurses.

• Disposed of potentially hazardous biological material and contaminated supplies.

• Demonstrated physical strength and stamina to lift patients.

• Prepared patient, equipment and supplies for specific procedures.

• Documented information in patient charts and communicated status updates to interdisciplinary care team.

• Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.

• Coordinated patient care needs with healthcare team and delivered compassionate assistance with activities of daily living.

• Improved patient care, safety and compliance by partnering with nurses.

• Collected lab specimens in adherence with safety protocols for patient tests.

Certified Nursing Assistant

Syracuse, NY

Crouse Irving Memorial Hospital/ Aug 2011 to Apr 2016

• Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.

• Facilitated activities of daily living, personal hygiene management, feeding and ambulation.

• Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.

• Exhibited compassionate care and communication regarding issues surrounding death and dying.

• Managed and maintained patient rooms, shared-living areas and nursing stations.

• Responded to patient alarms and needs-assessment requests to identify course of treatment.

• Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.

• Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.

• Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.

• Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.

• Used mobility devices to transport patients.

• Documented activities and recorded information in EMR system.

• Delivered high level of care to every patient.

• Comforted patients and provided each with reassurance and encouragement.

• Assisted with adequate nutrition and fluid intake.

• Maintained clean and neat environment in patient care area, checked and restocked supplies and handled linen management and trash removal.

• Watched over patients to identify potential symptoms of medical conditions.

• Cultivated strong value-added relationships with patients by delivering medical expertise.

Pharmacy Technician

The New Knutsford Pharmacy Aug 2001 to Oct 2008

• Teamed with peers, technicians and pharmacists to prioritize and complete orders.

• Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.

• Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.

• Interpreted and processed medication orders under supervision of pharmacist.

• Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.

• Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.

• Refilled medications, offered insight into over-the-counter products and verified insurance benefits.

• Used 8-point check system to verify labeled prescriptions.

• Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.

EDUCATION AND TRAINING

Bachelor of Science: Health Administration

University of Phoenix October 2021

Tempe, AZ

Associate of Arts: Health Administration

University of Phoenix Feb 2018

Tempe, AZ

Honor in Long term Care

Some College (No Degree): Incomplete

Onondaga Community College

Syracuse, NY

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