Hill Community Customer Service

Mondeep Kaur

*** ****** ****

Billerica, MA *****

617-***-****

***********@*****.***

Skills

Customer Service, Money Organization Skills, Organization, Computer Skills, Problem Solving Skills, Teamwork

Languages

Punjabi, English and Hindi

Experience

July 2008 - PRESENT

CVS Pharmacy, Billerica, MA - Pharmacy Inventory Specialist & Pharmacy Technician

• Provide friendly customer service which results in repeated customers

• Retrieve, count, and measure drugs (except CIIS), and cap and uncap vials and bottles

• Communicate with insurance providers to resolve billing complications

• Maintain inventory levels, pull outdated/recalled merchandise September 2008 - December 2010

Logan Airport Boston (Swissport), Boston, MA - Swiss Agent, Customer Service

• Helped manage all registers

• Helped train all new employees

• Maintained organization and cleanliness

• Managed passenger information and passengers to aircraft Education

September 2004 - March 2005

Bunker Hill Community College, Charlestown, MA

September 2000- July 2004

Somerville High School, Somerville, MA

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