World Class Trainer for Sales and Leadershi
Resume:
Roger Reitzel
*****.*******@*****.***
www.linkedin.com/in/rogerreitze l
https://reitzelresources.com/
SUMMARY
Over 20 years of experience in Talent Development at progressively higher levels of responsibility. Successfully revamped national training and development program for a profitable division of a Fortune 100 financial services company, resulting in increased employee effectiveness. Able to build and develop intra- and interdepartmental business teams. Managed teams over 30 and budgets over $7M. PROFESSIONAL EXPERIENCE
Omni Imagine, Inc. – Torrance CA
VP, Talent Management and Leadership Development
07/2019 to present
Leading a blended team of 31 onsite and external sales reps located throughout North America
Responsible for all marketing activities including trade shows, campaigns, newsletters, advertising, social media, etc.
Recruits and trains new sales partners/organizations via Zoom product presentation, with a 94% success rate.
Arranges customer financing
Created an organization-wide development culture.
Added new verticals, driving to include flower and food production. Spectrum King LED, Inc. – Canoga Park CA
VP, Talent Management
02/2016 – 07/2019
Led a blended team of 14 onsite and external sales reps located throughout North America.
Establishes sales goals and built a $70M pipeline from multiple channels.
Responsible for all marketing activities including trade shows, campaigns, newsletters, advertising, social media, etc.
Delivered sales and marketing reports.
Created an organization-wide sales culture.
Added new verticals, driving to include flower and food production. Guidance Software, Inc. - Pasadena CA
Talent Development Manager
01/2014 - 11/2015
Rebuilt a lead development team via a result-driven training, mentoring and development program, increasing YOY production by over 200%.
Created a six-touch contact nurture cadence, increasing effectiveness and consistency.
Reduced new hire ramp-up from six weeks to two weeks.
Driving a culture of development; in the first half of 2015, 6 team members earned internal promotions.
Verengo Solar - Torrance, CA
Senior Director of Talent Development and Training 10/2012 - 12/2013
Created and launched a leadership and management curriculum.
Managed team of instructional developers for course content.
Facilitated senior-level leadership seminars and executive coaching.
Led complete redesign of sales training strategy; created and deployed company’s first standardized sales process via extensive field research and needs analysis.
Created a practical lab-style installation and safety training for field crews.
Managed development of field manual and blended training content.
Created installation training evaluation process to determine effectiveness.
Developed and deployed a cost-effective “Lunch and Learn” training series. Kaiser Permanente - Burbank, CA
Talent Management
04/2008 - 10/2012
Conducted comprehensive training audit for revamp of existing leadership curriculum.
Created new leadership curriculum based on audit and organizational behaviors.
Increasing management participation in learning and development via “Leaders Teaching Leaders” process to increase engagement and relevance.
Led executive coaching team and personally facilitated senior-level development.
Managed launch of organization-wide talent management strategy
Designed and implemented performance/potential rating calibration process.
Created and delivered training for evaluating employee leadership potential.
Developed one-page talent summary.
Atlas Lending Group, Inc. - Calabasas, CA
Vice President of Training and Development
11/2007 - 3/2008
Developed and managed talent strategy of leadership and front-line staff.
Reported directly to President, provided cross-functional organizational development.
Created and implemented a comprehensive training environment from the ground up, using a blended learning approach for administration, sales and management teams.
Developed curriculum and created classroom training manuals and materials.
Developed specific and measurable training success metrics to ensure effectiveness of training through continuous monitoring and evaluation. Countrywide Home Loans - Pasadena, CA
First Vice President of Training and Development
10/2003 - 10/2007
Oversaw national sales and service training strategy and ensured delivery to more than 4,500 new hires per year. Interacted and collaborated with all levels of management.
Managed VPs, classroom trainers, instructional designers, project managers, coordinators, analysts and administrators.
Compressed learning curve of new hires by migrating technical and compliance topics from classroom to web-based delivery.
Implemented a blended learning approach to deliver comprehensive training including business methodology, company culture, product knowledge, underwriting guidelines, ethics and computer systems/software.
Managed $7-million training budget and complete training project lifecycle.
Established a collaborative relationship with essential business teams for proactive needs assessment/gap analysis.
Reviewed, assessed and edited instructional design and delivery, including assessment of training ROI.
Developed and managed team of eight National Sales Trainers.
Led team to redesign training materials, including job aids, manuals and presentations.
Developed and delivered training modules via LaunchForce, WebEx and PowerPoint.
Conducted week-long classroom training program. Topics included company culture, underwriting, customer service and computer systems. Reitzel Resources - Pasadena, CA
Training Consultant
01/1996 - 10/2003
Designed and delivered training seminars to audiences of 200 to 8,000 in 49 states and 10 provinces, totaling more than 125,000 attendees.
Designed and delivered customer service, sales and leadership training for clients including Xerox, McDonald’s, Kraft, Nissan, NASDAQ and Beatrice Corporation. EDUCATION
Cornell College, Mt. Vernon, IA
Bachelor’s degree - Education
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