Specialist Security Systems Technician
Resume:
CAZALEIGH CASABLANCA-VITY
********@*****.***
Employee Title: Systems Specialist Security Clearance: TS/SCI w/CI poly
Professional Summary:
Ms. Casablanca-Vity is a motivated self-starter with a proven track record as a proactive, dependable, highly organized team member with an excellent attention to detail. She has a proven ability to prioritize tasks, meet deadlines and handle multiple tasks in a challenging, fast-paced environment. She is an analytical and innovative problem solver who is committed to professionalism, excellence and company core ethical values. She has exceptional interpersonal communications skills and experience interacting with clients, contractors, technical Subject Matter Experts (SMEs), and all levels of management.
Certifications:
Production Control Management, Harris Corporation 2011
Professional Experience:
October 2016 to Present: RPI Group, Inc.
(October 2016 to Present: Systems Specialist, Las Cruces, NM). Ms. Casablanca-Vity provides operations and maintenance support at a client site that supports 24x7x365 shift operations in a mission critical environment. She is responsible for resolving network, software, and/or hardware anomalies as they occur on a tactical ground processing system, as well as troubleshooting hardware/software issues. She has the ability to work as a team member within a multi-contractor operations environment while embedded with the customer supporting mission operations. Ms. Casablanca-Vity has experience and knowledge of UNIX, Linux, and Windows operating systems along with experience working with tactical customers. She adheres to established configuration and security management controls when supporting onsite integration and system verification efforts of both software and hardware deliveries.
June 2009 to October 2016: Harris Corporation
(December 2015 to October 2016/June 2009 to May 2011: Information Systems Technician, Las Cruces, NM) Ms. Casablanca-Vity was responsible for overseeing and monitoring the data stream to and from the customers. She worked in close collaboration with multiple customer elements to ensure 100% data transfer and zero data corruption. This resulted in consistently good reviews of work documented in evaluations, spot reports and communicated by the mission partners and users of this critical intelligence. She was directly responsible for daily monitoring of all related systems vital to mission, which operated 24x7, ensuring connectivity, disk space and hardware operation were all working at peak capacity. She was invited to assist the engineering group with testing and troubleshooting new advances in software and hardware for the virtual machines. She was very proactive in her role as a trainer and mentor by regularly introducing new data sets, methodologies, training manuals, updating policies and procedures and leveraging previous experiences to assist in training new technicians.
(November 2014 to December 2015: Information Systems Technician, Las Cruces, NM) Ms. Casablanca-Vity provided superior support for a global customer base using Dell Remote Console, Nagios, LDAP, OpenAM, and LINUX/UNIX system administration. She managed Linux system accounts and file system space, monitored system resources and supported a mixed Windows and Linux server environment associated with the communication, transmission, processing and storage of U.S. Government information on multiple classification levels. She was responsible for maintenance, repairs, downtimes, changes, and operations of more than 40 Linux servers at various remote locations across the country as well as worked Tier 2 tasks as they were given by her management team. She showed a proven ability to troubleshoot multiple issues including data flow, data access, and connectivity and customer inquiries. She excelled in communicating with data providers and customers to ensure technical issues were dealt with in a timely manner.
(May 2011 to November 2014: Pipeline Operator, Las Cruces, NM) Ms. Casablanca-Vity was the Pipeline Operator for a 24x7 high-tempo, high-stress operations center supporting national and tactical customers. Her primary mission was to respond to real-time events, identify the appropriate product, production method and delivery process to best support a large and diverse customer base with time-sensitive requirements. She was responsible for expanding the tactical customer base while simultaneously providing training and mentorship to existing customers. She was responsible for customer inquiries and coordinating resolutions to technical issues while adhering to established processes and procedures. She maintained operational proficiency on core algorithms and updated product requirements while sustaining an in-depth knowledge of the customer Area of Responsibility (AOR). She consistently used available opportunities to strengthen her technical skills, increase her verbal and written communication abilities, learn multiple methods of mission resolution, and increased relations with the mission partners and Intelligence Community (IC) counterparts, as well as mastered a highly unique technical skill-set by attending technical forums and drafting Test and Implementation Plans for the Division.
December 2008 to June 2009: Superior Technical Resources
(December 2008 to June 2009: Security Monitor/Escort, Las Cruces, NM) Ms. Casablanca-Vity provided escorted access for construction workers, design professionals, cleaning and maintenance crews, and other individuals performing work on assigned facilities who do not have appropriate security clearances and/or access. She ensured those personnel with a valid need to enter the secure area of each facility were properly registered and badged by security personnel and guaranteed doors were secured to assigned facilities prior to and after un-cleared contractors’ access. She notified occupants in assigned facilities with classified information that un-cleared personnel were entering the area and maintained a log of all activities, number of personnel supported, location of area accessed to ensure security was maintained. She attended meetings as required to develop an understanding of contractor projects and anticipated future facility support needs.
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