Aubrey McEntee
Contact: +27-824******
Email: *************@*****.***
Personal Details
Location Kwa Zulu Natal, Wentworth, 10 Welena Road Nationality South Africa
EE/AA Status Coloured Male
Driver's Licence Articulated Vehicle up to 3,500kg Next Career Move
I am seeking new challenges with a company in need of someone with exceptional planning, leadership and management abilities. Taking command of an operation or project and then guiding it to new performance levels.
My experience encompasses setting goals, stimulating high performance, arranging resources, aligning performance resulting in revenue growth and/or cost reduction. My ability to analyse needs and create unique solutions designed to yield a profitable outcome has proven to be one of my greatest assets. Credited with significantly impacting bottom-line profitability wherever I have worked, I excel at streamlining less-than-efficient procedures to boost productivity and revenue. Skills
Communications Skills (listening, verbal, written), Analytical & Research Skills, Advanced Computer Literacy, Flexibility/Adaptability/Managing Multiple Priorities, Interpersonal Abilities/ Ability to relate, Leadership/Management Skills, Multicultural Sensitivity/Awareness, Planning/Organizing, Problem-Solving/Reasoning/Creativity, Teamwork
Education
Nov 2011 International Certified Fraud Examiner
Association of Certified Fraud Examiners (ACFE) is formally recognised as a professional body by SAQA
SAQA NQF LEVEL 7
o Fraud Prevention and Deterrence
o Fraudulent Financial Transactions
o Fraud Investigation
o Legal Elements of Fraud
Nov 1996 Senior Certificate College Grade 12/Matric (Bloemfontein Technical College) Free State, Bloemfontein (Mangaung)
o English, Afrikaans, Business Economics, Mercantile Law, Communication and Deportment, Computer Practice
Employment
2009 – Present Director: Mac's Auto
Johannesburg Area, South Africa
Duties
Principle Consultant
Sales and Administration
Apr 2013 – Apr 2014 Head: Business Development (Nimble Group) Gauteng, Sandton
Duties
Evaluate new business opportunities and initiatives, partnerships, alliances and/or joint ventures Grow and manage senior level relations in the public and private sector Support Leadership team to achieve their strategic objectives Provide specialist expert knowledge to support and implement various initiatives Follow up on the new business opportunities with the cross divisional teams to ensure delivery Nov 2013 – Apr 2014 Board Member (Association of Debt Recovery Agents)
Gauteng, Johannesburg (Area)
Duties
Elected and appointed to jointly oversee the activities of ADRA a not for profit organisation Voice of the professional debt collection industry in South Africa Promote the debt recovery industry as a responsible and significant participant in the credit life cycle Establish and maintain the positive reputation of the debt recovery industry Performing in the interests of both credit providers and debtors Jun 2012 – Mar 2013 Principle Consultant (Knowblet Data Sciences) Gauteng, Pretoria East
Duties
Understanding of the client’s needs, business and objectives Perform complex data analysis in support of ad-hoc and standing customer requests Defining and recommending datasets for various Lead provisioning, Debt collection, Sales Campaigns Initial Analysis assess the quality of data, Data cleaning root out erroneous data, Data Analysis determine the meaning of the data, Propose value adding solutions, Translate strategic concepts and refining the client requests into actionable and profitable solutions, Ensure delivery meets client expectations, Build relationships and manage stakeholders, Assist clients across a number of sectors including banking, retail, municipalities, telecoms, insurance services etc. Aug 2010 - Jul 2012 Board Member (South African Fraud Prevention Services)
Gauteng, Johannesburg (Area)
Duties
Elected and appointed to jointly oversee the activities of SAFPS a not for profit organisation Establishing broad policies and objectives
Accounting to the stakeholders for the organisation's performance Feb 2009 - Jun 2012 Manager: Credit Management RISC (Telkom) Gauteng, Tshwane, Pretoria CBD
Duties
Credit Management (mobile & fixed)
Translate the Business Credit strategy and provide clear direction to reporting credit team i.e. Credit strategy, KPI’s and key focus areas to ensure their understanding and buy-in Accountable for the overall achievement of the credit teams Establish and maintain a succession plan for key risk and high value roles in the business unit Maintain and promote a sound and robust environment by ensuring that all teams adhere to applicable credit policies, standards and procedures to minimise risk and audit failures Plan and manage resource requirements for the respective teams (covering aspects such as: people, budget and systems, etc.)
Recruit, interview, appoint and deploy staff within area of responsibility Manage the quality of credit assessments done by the teams, by ensuring that the necessary credit controls and acceptable risk management practises are maintained and turnaround times are adhered to
Sign-off of invoices, credits, refunds etc. to ensure unit operates within the agreed budget. Escalate out of budget items to Credit Head with recommendation for approval Promote and maintain ongoing and effective relationships with strategic role players and key stakeholders
Provide Credit Head with management information, input on credit and business strategy and change initiatives
Maintain a superior credit evaluation platform to facilitate standardised, consistent and high quality credit practises within determined risk appetite
Ensure adherence to governance, regulatory and legislative requirements Debt Regulation Management
Responsible for the supervision of all Liquidations, Sequestrations, Deceased Estates, Administration and Debt Review claims.
Subscription Fraud Management
The objective to deter, detect and investigate ID fraud/ subscription fraud/ application fraud Information Services Management
The main purpose is to supply Commercial and Credit Management Operations with key performance information and to monitor check points. Analyse information and pro-actively alert decision makers of anomalies and transgressions to ensure that we minimize losses and maximize revenue.
Manage staff in the data department, Managing Customer Data, Ensuring Accuracy and Data Integrity, Enrichment of Data on a contactability and Credit level, Evaluate data from CPA members, Fixed/Mobile Network and credit bureaus, Management of large data sources including dialler, Sales, Logistics and Billing databases, Assign, monitor and co-ordinate assignments and projects Apr 2005 - Feb 2009 Manager: Fraud Centre (Telkom) Gauteng, Tshwane, Pretoria CBD
Duties
Fraud is the most significant threat to the business, eroding margins, consuming capacity and jeopardising customer relationships. I performed analysis of the internal/external environment and provided recommendations for improvements. Ensure prevention and detection of fraud. To provide systems input to business decisions.
Nov 2002 - Mar 2005 Regional Credit Manager (Telkom) Free State, Bloemfontein (Mangaung)
Duties
Managed various provinces whilst in Credit Management (CM) also managed staff number in excess of 60. Handle and resolve customer queries pertaining to arrear accounts; Authorisation of refunds; Staff management for improved, sustained performance; Monitoring of staff and attorney/debt collectors performance; Maximise revenue and reduce costs; Bureau amendments; oversee monthly write-offs; Goal and target setting to ensure departmental objectives are met. Sep 1999 - Oct 2002 Business Analyst (Telkom)
KwaZulu-Natal, Durban CBD (Ethekwini)
Duties
Participating in Knowledge and Information Management (KIM) allowed me to focus on creating information that Manager’s and other users needed to make decisions, solve problems, supervise activities and track progress. This permitted me to be exposed to most service organizations such as Sales & Marketing, Technical Network Services and Customer Services to name a few. Also participated in various cross functional meetings, such as the Regional Customer Facing Council and the Regional Integrated Serving Plan.
Jan 1998 - Aug 1999 Administration Officer (Telkom) Free State, Bloemfontein (Mangaung)
Duties
Some of the highlights were, being involved in hosting Minister Jay Naidoo, accompanying Telkom CEO Mr Siszwe Nxasana through the region and being involved in projects that invested into our communities (1000 Schools Project etc).
Jan 1992 - Dec 1997 Production Control (South African Airforce (SAAF)) Western Cape, Cape Town, Milnerton (Area), Ysterplaat Airbase Duties
During my years in the SAAF, I involved myself fully in additional tasks, benefiting greatly as a result. I served as Chairperson of our Bargaining forum. I also fulfilled the role of treasurer and secretary of our unit fund. Involvement in these positions and labour relations increased my social skills, widened my circle of friends and taught me the importance of teamwork. Although the years were difficult and yet challenging, I learned a lot from being in the SAAF especially about discipline, leadership qualities and styles.
Jun 1990 - Dec 1991 Business Assistant (A. Lotz Photography) KwaZulu-Natal, Durban CBD (Ethekwini)
Duties
The photography industry created the foundation to develop my people skills and the opportunity to socialise/associate with people from all lifestyles. Achievements
Apr 2011 Telkom Spot Light Award (Telkom)
Sep 2009 Telkom Leading Lights Award (Telkom)
Nov 1994 Unitas Medal (SAAF)
Oct 1993 General Service Medal (SAAF)
Associations
Aug 2009 - Current Association of Certified Fraud Examiners (CFE member), ADRA Languages
Read, Write, Speak English, Afrikaans
Publications
Sep 2011 Fraud Management Telkom Internal Broadcast Video Credentials in
General
ID, Drivers, Advance Driving, Police Clearance, SAAFFriend, SAAFCommendation Education
Matric, international Certified Fraud Examiner SAQA NQF LEVEL 7 Methodologies
BusAnalysis, JAD, CredManWrkShp, ProblemSolving, SAAFQualityMngmt, SAAFTechOrgAdmn, SAAFTechOrgAdmn2, SAAFFirstAid, SAAFNCODev, TkmCommTools, Sales and Marketing Management, Finance for Non-Financial Mangers
Applications
MSWindows, MSPowerpoint, MSWord1, MSExcel1, MSExcel2, MSAccess1, MSAccess2 OracleDB10g, VSCoreDataAccess, VSCoreWebApplication, VSAdvancedWebApplication, VSIntroVBNet, i2AnalystNotebook, i2IbaseDesigner, SAAFMainMngSys