DONNA A. CONFER
Williamsport, PA 17701
570-***-**** ***********@*****.***
OBJECTIVE
To work in an office as an administrative assistant ACADEMIC PREPARATION
Newport Business Institute, Williamsport, PA 17701 Associate in Specialized Business Degree, Business Administration Graduation: August 29, 2013
COURSEWORK
Accounting I, II, III Payroll Accounting Human Relations Federal Tax Accounting Cost Accounting Sales Management Quick Books Public Speaking Real Estate
COMPUTER KNOWLEDGE
Windows 7 Word Excel Access PowerPoint
EXPERIENCE
Publishers Service Associates, Williamsport, PA 17701 Customer Service Representative February 2014-
Batching incoming mail
Keying orders into Quik fill
Taking payments
Answering telephone and transferring calls
Balancing
Imports
Smith Burch Agency, Williamsport, PA 17701
Office Assistant (Internship) June 2013 – August 2013
Greet clients and answer questions
Take payments and research information for clients
Set up appointments
Answer telephones and take messages, send messages to appropriate persons
Purge and organize filing system
Carole Hochman Design Group, Williamsport, PA 17701 August 1987 - February 2011 Inventory Control Lead, Shipper, Finisher
Acquired basic office skills such as filing, copying, scanning, telephone and email, and faxing
Utilized warehouse scanning equipment
Operated PKMS warehouse inventory/shipping system
Drove forklift
Closed loads and signed Bills of Lading
HONORS
Perfect Attendance, all terms at Newport Business Institute REFERENCES
FOR
DONNA A. CONFER
Miss Carolyn J. Toner
Executive Assistant
Carole Hochman Designs
643 East Main Street
Lock Haven, PA 17745
Monday thru Friday
8:00 a.m. to 4:30 p.m.
Mr. William Hinkelman
Shipping Supervisor
Delta
1182 Pleasant Stream Road
Trout Run, PA 17771
Monday thru Thursday
9:00 a.m. to 5:00 p.m.
Mrs. Sandy Hughes
Manager
Young Men’s Democratic Club
1101 Cardinal Lane
Williamsport, PA 17701
Monday thru Friday
4:00 p.m. to 8:00 p.m.