Tamara R. Bassett
Gatlinburg, TN 37738
Cell: 919-***-****
Experience:
June 2008 December 2008
Customer Financial Representative, Alpine Access, Home Based Position
*Employed part-time
*Went through two months of training using multiple computer programs/screens.
*Answer customer calls and answer appropriately
Aug 2007 June 2008
Customer Service/Scheduler, Fred Anderson Toyota, Raleigh, NC
*Answer phones, schedule appointments and enter charges.
Aug 2006 April 2007
Front Desk Coordinator, Dr. Mark Jones, Cary, NC
*Answer phones, schedule appointments and enter charges.
*Obtained and verified insurance information.
*Tallied and collected balance due according to insurance.
*Use of Dentrix software.
Jan 2006 August 2006
Claims Specialist, Blue Cross Blue Shield of NC, Durham, NC
*Process and adjudicate claims by correcting errors.
*Ensuring all information is correct from a financial standpoint.
*Ensuring that claims are processed in a timely manner.
*Went through eight weeks of training to learn five different software programs for this position.
Jan 2005 Jan 2006
*Caring for family member
Oct 2000 Dec 2004
Office Assistant, Beacon Prosthetics & Orthotics, Raleigh, NC
*Transcriptionist for four practitioners
*Accounts Payable and Accounts Receivable
*Filed all insurance claims
*Scheduled seminars, travel arrangements, and luncheons for practitioners
*Registered patients, checked in and out and scheduled appointments
*Verified insurance benefits and obtained authorization when needed.
June 1999 June 2000
Receptionist, Buttermilk Falls Pediatrics, Ithaca, NY
*Receptionist for busy pediatric office of six physicians
*Scheduled appointments, checked patients in and out
*Transcriptionist for Pediatric Gastroenterologist
*Balanced books and prepared deposit each day
Jan 1998 June 1999
Surgery Coordinator/Transcriptionist, Steen-Hall Eye Institute, Shreveport, LA
*Prepared and planned surgery schedules for cataract and plastic surgeries
*Chief transcriptionist for a practice of six physicians
*Ordered all supplies for entire staff of forty.
Nov 1996- Jan 1998
Administrative Assistant/Transcriptionist, Jean Simpson Temporary, Shreveport, LA
*Worked various assignments giving more flexibility in the business field
*Office assignments included various positions including receptionist, legal secretary, payroll, accounts
payable, and transcriptionist
*Received excellent references and asked to return to previous assignments.
Jan 1995 Nov 1996
Radiology Admissions/Insurance Claims, Bossier Medical Center, Bossier City, LA
*Registered patients for radiological procedures, obtained all necessary information, coded for insurance,
and obtained payments.
*Moved to insurance department filing BCBS claims electronically, also filed Medicaid & Commercial
Jul 1990 Jan 1994
Account Representative, Schumpert Medical Center, Shreveport, LA
*During my years with Schumpert I worked in many capacities including: centralized scheduler, transcriptionist
for the cardiology department, ER Admissions, and account representative for the Business Office.
*Received two awards for excellent customer service/patient service while in the Business Office.
Qualifications:
*Ability to type with speed and accuracy. Last typing speed 60 wpm
*Knowledge of Microsoft Office Suite, Quickbooks and Dentrix.
*Experience in filing medical claims and ICD coding
*Approximately five years of banking experience as Branch Secretary/New Accounts.
Education:
Louisiana Tech University, Ruston, LA
Louisiana State University, Shreveport,LA
Herzing College Medical Coding Certification 4.0 average
*Three years toward Associate of Business Administration