Tamara R. Bassett

*** ****** **** *** ****

Gatlinburg, TN 37738

Cell: 919-***-****

Experience:

June 2008 December 2008

Customer Financial Representative, Alpine Access, Home Based Position

*Employed part-time

*Went through two months of training using multiple computer programs/screens.

*Answer customer calls and answer appropriately

Aug 2007 June 2008

Customer Service/Scheduler, Fred Anderson Toyota, Raleigh, NC

*Answer phones, schedule appointments and enter charges.

Aug 2006 April 2007

Front Desk Coordinator, Dr. Mark Jones, Cary, NC

*Answer phones, schedule appointments and enter charges.

*Obtained and verified insurance information.

*Tallied and collected balance due according to insurance.

*Use of Dentrix software.

Jan 2006 August 2006

Claims Specialist, Blue Cross Blue Shield of NC, Durham, NC

*Process and adjudicate claims by correcting errors.

*Ensuring all information is correct from a financial standpoint.

*Ensuring that claims are processed in a timely manner.

*Went through eight weeks of training to learn five different software programs for this position.

Jan 2005 Jan 2006

*Caring for family member

Oct 2000 Dec 2004

Office Assistant, Beacon Prosthetics & Orthotics, Raleigh, NC

*Transcriptionist for four practitioners

*Accounts Payable and Accounts Receivable

*Filed all insurance claims

*Scheduled seminars, travel arrangements, and luncheons for practitioners

*Registered patients, checked in and out and scheduled appointments

*Verified insurance benefits and obtained authorization when needed.

June 1999 June 2000

Receptionist, Buttermilk Falls Pediatrics, Ithaca, NY

*Receptionist for busy pediatric office of six physicians

*Scheduled appointments, checked patients in and out

*Transcriptionist for Pediatric Gastroenterologist

*Balanced books and prepared deposit each day

Jan 1998 June 1999

Surgery Coordinator/Transcriptionist, Steen-Hall Eye Institute, Shreveport, LA

*Prepared and planned surgery schedules for cataract and plastic surgeries

*Chief transcriptionist for a practice of six physicians

*Ordered all supplies for entire staff of forty.

Nov 1996- Jan 1998

Administrative Assistant/Transcriptionist, Jean Simpson Temporary, Shreveport, LA

*Worked various assignments giving more flexibility in the business field

*Office assignments included various positions including receptionist, legal secretary, payroll, accounts

payable, and transcriptionist

*Received excellent references and asked to return to previous assignments.

Jan 1995 Nov 1996

Radiology Admissions/Insurance Claims, Bossier Medical Center, Bossier City, LA

*Registered patients for radiological procedures, obtained all necessary information, coded for insurance,

and obtained payments.

*Moved to insurance department filing BCBS claims electronically, also filed Medicaid & Commercial

Jul 1990 Jan 1994

Account Representative, Schumpert Medical Center, Shreveport, LA

*During my years with Schumpert I worked in many capacities including: centralized scheduler, transcriptionist

for the cardiology department, ER Admissions, and account representative for the Business Office.

*Received two awards for excellent customer service/patient service while in the Business Office.

Qualifications:

*Ability to type with speed and accuracy. Last typing speed 60 wpm

*Knowledge of Microsoft Office Suite, Quickbooks and Dentrix.

*Experience in filing medical claims and ICD coding

*Approximately five years of banking experience as Branch Secretary/New Accounts.

Education:

Louisiana Tech University, Ruston, LA

Louisiana State University, Shreveport,LA

Herzing College Medical Coding Certification 4.0 average

*Three years toward Associate of Business Administration

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