Industrial Training Customer Service

VISHNU. K

CONTACT

PERSONAL DETAILS

Gender : Male

Date of Birth : 21/04/1999

Father’s Name : Unnikrishnan

Nationality : Indian

Marital Status : Single

COMPUTER SKILL

Basic Knowledge

MS Office

LANGUAGES KNOWN

English

Malayalam

Hindi

CAREER OBJECTIVE

To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills.

WORK EXPERIENCE

Customer Service Executive

BSNL, Coimbatore, Tamil Nadu

From – August 2020 to August 2021

Duties and Responsibilities:

Answer any questions the customer may have about available products and services

Listen to customer concerns and complaints with the goal of identifying the causes of the problem

Select appropriate responses to customer issues and work quickly to resolve them

Refer advanced cases to management for resolution, providing background information as necessary

Anticipate customer needs, following up with previous customers to offer reorders or additional services

EDUCATIONAL QUALIFICATIONS

Industrial Training Institute (ITI)

Attappadi, Kerala Year of Passing: 2018

Plus Two: Science Karimpuzha Higher Secondary School, Kerala Kerala Board Higher Secondary Examination Year of Passing: 2016

S.S.L.C: KTM High School, Mannarkkad, Kerala

Kerala Board of Public Examination Year of Passing: 2014 CERTIFICATION COURSE

Diploma in Graphics and Animation

Dream Zone, Ernakulam, Kerala

PROFESSIONAL SKILLS

Communication

Empathy

Problem solving

Ability to manage multiple

priorities

Active listening

Attention to details

Patience

Flexibility

DECLARATION

I hereby declare that all the information given above is true to the best of my knowledge and belief.

VISHNU. K

vishnukanjirampadam

@gmail.com

+91 - 799-***-****

Kanjirampadam (H),

Perimabadari (P.O),

Mannarkkad,

Palakkad (Dist.), Kerala

Pin : 678 762

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