Teacher Aide Customer Service

TONYA WILLIAMS

*** * **** ******, ******, TX ****1

Cell: 806-***-**** • *****.**.********@*****.***

Detail-oriented professional with experience. Effectively collaborate with colleagues to ensure documents are ready for recording. Skilled at processing reports, reviewing documents, and balancing funds. Successfully execute measures to control labor costs and prevent loss of revenue while achieving accuracy rate above 95%. Proficient with Microsoft Word and Excel. Efficiently balance concurrent tasks in high-pressure environments. Valued team member recognized for strong communication skills, high degree of professionalism, and ability to work independently with minimal supervision.

PROFESSIONAL EXPERIENCE

North Dakota Guaranty & Title Company – Funding Specialist 2019 – 2021

Prepare closing packages for funding and authorization

Track all incoming and outgoing funds for buyers and sellers

Maintain and control stale dated checks

Keep all 1099 Documentation current and accurate

Receive and disburse date down draw for construction loans

Balance accounts for funding

Quality control on hold back files

Check current property taxes on file for pay off

Disburse out going wire transfers, commission checks and all other invoices

Pawnee Independent School District – Teacher Aide 2018 - 2019

Teacher aide at Pawnee, Beeville and Three Rivers

Teach head start thru 2nd grade classes, follow lesson plans as directed.

Oversee children in classroom, safety and work, collect and distribute daily work folders, watch and help children with lesson plans.

Make sure rooms are cleaned daily and ready for next day. Provide breakfast, lunch and snacks daily.

CUT RATE LIQUOR – Kenedy Tx – Sales Clerk 2018 – 2019

Sales, Cash management, filing, inventory control, customer service.

Housewife and home maker. 2011- 2018

WESTERN TITLE COMPANY, Lubbock, TX 1998-2006; 2007–2011

Escrow Assistant • 2007-2011

Obtained all payoff information from seller or realtor.

Ordered all payoffs required to clear title

Reviewed surveys for any easements and right of ways.

Verified owners from title commitment, opinion or from track books and computers on site.

Reviewed documents for accuracy and scheduled closings.

Ordered legal documents.

Processed and forwarded packages to lender for funding.

Examined title commitments for lenders, realtors, and buyers to determine any outstanding liens, judgments, or other issues.

Balanced and disbursed funds for payoffs, proceeds, commissions, and other invoices.

Performed bank reconciliation for escrow accounts.

Developed training manual outlining job requirements and descriptions.

Trained employee on company processes and procedures.

Funding Secretary/Policy Clerk • 1998-2006

Acquired funds in order to process payoffs, commissions, and other invoices.

Obtained funding authorization for lenders and prepared lender packages.

Processed documents and generated title policies; sent titles to appropriate parties.

PROPERTIES BY SINGER, Lubbock, TX 2006–2007

Property Manager

Managed 152 units.

Processed work orders, scheduled repairs, and collected rent.

Met with prospective tenants to show properties and explain terms of occupancy.

EDUCATION AND COMPUTER SKILLS

SoftPro, Ramquest, MS, Teams, Word, Excel, Outlook, and PowerPoint; Windows 2010, Panini.

High School Graduate

References

Angie Nichols – 336-***-****

Crystal Gustafson – 701-***-****

Cliff Keck – Owner – C&R Keck Construction – 830-***-****

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