AKANKSHA MARWAHA

***** ******* ******, **********

adq16y@r.postjobfree.com

contact number:514-***-****

Professional Summary

Analytical and detailed oriented office administrator with experience coordinating, planning, and supporting daily operational and administrative functions to excel in administrative work and office assistant role. Demonstrated capacity to provide comprehensive support for senior-level internal staff and external clients to build and maintain customer loyalty. Skills

● Outstanding interpersonal, customer service, leadership, and organizational skills; thrive with detailed oriented, deadline-driven environments.

● Managing and coordinating projects and processes in support of effective business operations.

● Adept at managing and streamlining administrative processes to reduce errors, improve accuracy and efficiency and achieve organizational objectives.

● Proven track record of accurately maintaining detailed records, coordinating meetings, and achieving organizational objectives.

● Proficient in Microsoft office suite (word, excel, outlook, PowerPoint) and managing, arranging, and coordinating executive calendars, travel, contacts, conference bridges, appointment, and events

Professional Experience

Canicx Limited

Office Administrator

June 2019- March 2020

● Provided assistance to team and clients of the company including all daily ad hoc administrative requests.

● Assistance in the retention and development of existing clients and providing support to new clients.

● Greeted all clients and visitors, ensuring that they receive an outstanding first impression of the company.

● Assistance in drafting, and editing memos, reports, and proposals.

● Performed routine clerical tasks such as mailing, faxing, copying, filing, and scanning.

● Monitored office supplies and replenished stock as necessary.

● Screen over 50+ phone calls daily, taking messages and routing calls when necessary

● Provided invaluable support to the office, researching relevant information and presenting results in a coherent and concise manner.

● Utilized communication and administrator skills to sustain positive relations with existing clients.

● Prepared client’s presentations and reports, maintained client’s files, compiled relevant documents, and entered information into the internal database, confirming the inclusion of important and correct information.

● Ensured all files were updated, maintained, and organized properly.

● Responsible for the arrangement of all travel, scheduling meetings, and handling business- related errands and tasks.

Dream Weavers

PHP developer and design- (Internship)

Jan 2017- Dec 2019

● Install, configure, upgrade and maintain software on workstations.

● Perform system upgrades, deploy and support software (MS Office, Antivirus)

● Set up and maintain user accounts including user account creation, changing user account information, file permissions

● Explaining the cost and benefits of proposed websites to customers and end-users.

● Install, configure, upgrade and maintain Linux operating systems.

● Maintained comprehensive record of all IT assets to prevent financial discrepancies.

● Installing and configuring Peripherals including Printers, Scanners, fingerprint Readers, etc.

● Enabled effective resolution of IT incidents both physically and over the phone. Computer Skills

Hands-on experience with Microsoft Office which includes Excel, Word, PowerPoint, and Outlook Education & Certifications

Master of Engineering (Information System Security) - Concordia University, Montreal, ON, January 2018- December 2019

Bachelor of Information Technology - Daviet, India, - May 2013- June 2017 Certified PHP Developer- Dream Weavers

Certified Java Developer- Dream Weavers

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