Customer Service Cake Decorator

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Done Resume - Sonya Lahodny (*)

Sonya Lahodny

*** ** *** ******, ** 77984

361-***-**** *********@*****.***

10f 1

Career Summary

Determined and reliable supervisor with strong abilities in shipping and receiving procedures. Offering

inventory management capabilities, customer service understanding and knowledge of shipping procedures

for a variety of freight carriers ranging from local to international destinations. Organized, initiative and

punctual with team-oriented mentality.

Summary of Skills

= Data Management = Analytical

= Customer Service "= Working Collaboratively

* Supervision = Computer Skills

= Planning = MS Office

* Training & Development = Organizational Skills

= Flexible = Multitasking

Accomplishment

* Improved delivery of products by providing case packs to reach overall increase in customer

satisfaction and cost efficiency.

= Used specific source of transportation & packaging styles per product to increase revenue while

reducing costs.

= Exceeded sales goals by an average of 30% in 2020.

Professional Experiences/Responsibilities @ Circle Y Saddles, Inc. — 32 yrs.

Shipping Inventory

* Print open orders = WIP to FG

* Create pick lists = Adjustments

= Package merchandise = Cycle counts

* Create packing lists * Inbound receiving

* International processing

Customer Service Office Management

= Receiving orders = Payroll timesheets

* Order processing = Invoicing customers

Education

* High School Diploma

Yoakum High School — May 1989

Yoakum, TX 77995

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