Cbse Customer Service
Resume:
WESSLEE REJU
***************@*****.***
Eraly house Ashokapuram P.O
Aluva Kochi Kerala
OBJECTIVES
SEEKING OPPORTUNITY IN A FUTURE ORIENTED ORGANISATION IN HOSPITALITY INDUSTRY FOR MAKING POSITIVE CONTRIBUTION TOWARDS THE ORGANISATION, AND TO FIND AN ENVIRONMENT WHERE I COULD MATERIALIZE MY PROFESSIONAL KNOWLEDGE AND SKILLS FOR MUTUAL BENEFIT OF THE ORGANISATION AND MYSELF.
EXPERIENCE
Kochi Marriott Hotel December, 2019- March, 2020
Intern
Worked in all the core departments of the hotel industry.
Experienced in customer service and relations.
Coordinate communication and follow up on requests.
Resolved guest complaints and provide better service.
EDUCATION
Education Qualification
Board / Institute
Year
Percentage
Bsc Hospitality and hotel administration ( Bsc H &HA)
NCHMCT/ Institute of hotel management Goa
2018-2021
74%
XII
GHSS Edathala / State board
2016-2018
90%
X
St Francis D’ Assisi School / CBSE
2015-16
100%
COMPUTER SKILLS
English (Proficiency) Microsoft Office
Hindi (Conversational) (Word, Excel, Power Point)
Malayalam (Mother tongue) Opera
INTERESTS. KEY SKILLS
Wall painting Empathetic
Football Active listener
Traveling Well disciplined and punctual
Swimming Good at problem solving
SIGNATURE
DATE:
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