Personnel Assistant Marathon Petroleum

Objective:

A Career opportunity within a professional organization using proven skills in Customer Service, Risk

Mitigation, and Technical Support in both Business and Telecom

Personal Qualifications:

Ability to learn quickly and take responsibility. Able to relate to people on all levels. Energetic,

responsible self-starter.

System Knowledge: MS Word, Excel, SharePoint, Quicken, Outlook, PowerPoint,

Publisher as well as in-house systems such as NOC Trouble Ticket, Trout, IBM dashboard

Tivoli-Netcool, Opto, and Hark. Skilled in Scheduling and Training/Mentorship, Couching,

Managing, and Data EntrySupervise associates, and Dept. Managers, coaching, scheduling, Customer Service, Purchasing and

finalizing, organizing, and problem solving.

Department Manager

January 2001-July 2005

Supervise associates, and Dept. Managers, coaching, scheduling, Customer Service, Purchasing and

finalizing, organizing, and problem solving.

Personnel assistant

September 1997 - January 2001

Scheduling, management communication, filing, create policies, Approve/decline time off requests,

created and implemented hiring procedures, training and coaching to improve new associates, and

assessments and evaluations

Optometric Associates

May 1993 - September 1997

Office Manager

Schedule patients, maintain file system, submit insurance claims to all insurances, bookkeeping.

Training

Nursing Aid Certificate: Shadyside Care Center

Typing skills: Adult typing class at Switzerland of Ohio School

High School Diploma: Beallsville High School

References:

lan Eloi

Technical Analyst, Crown Castle

***.****@*****.***

304-***-****

Alicia Meyers

Supervisor, Crown Castle

Alicia ******@***********.***

412-***-****

Marybeth Hoffman

Pipeline Controller, Marathon Petroleum

********@*****************.***

724-***-****

Personal

Nancy Ciaramella

724-***-****

*****.**********@***********.***

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