Customer Service Medical Office
Resume:
JAMIE COOK
New Braunfels, TX *****
************@*****.***
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. People skills
Troubleshooting
Flexible
Relationship building
Multitasking
Work ethic
Problem resolution
Decision-making
Data management
09/2020 to 09/2021
SEGUIN ELKS LODGE
Seguin, TX
Bingo Worker
Maintained exceptional standards of customer service during high-volume, fast-paced operations. Handled and settled customer complaints and repaired and adjusted minor issues to maintain optimal operations of various gaming machines.
Answered questions about gaming rules and policies. Supplied customers with game equipment, instructed on game procedures and distributed prizes to customers winning games.
Engaged interest and sold products by providing customers with information needed to make product-related decisions.
08/2016 to 01/2018
HOME DEPOT
Seguin, TX
Head Cashier
Helped customers find specific products, answered questions and offered product advice. Trained new team members in cash register operation, stock procedures and customer services. Authorized discounts and special actions to resolve customer disputes and maintain satisfaction. Observed company return policy when processing refunds by inspecting merchandise for wear or damage. Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
Scanned, priced and bagged customer groceries quickly to keep lines moving. SOME COLLEGE (NO DEGREE): BUSINESS ADMINISTRATION AND MANAGEMENT Texas Lutheran University, Seguin, TX
CERTIFICATE: MEDICAL OFFICE ADMINISTRATION 02/2021 United Training Academy, New Braunfels, TX
SUMMARY
SKILLS
EXPERIENCE
EDUCATION AND TRAINING
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