Abby Singer
Nationality - British Height -***cm Weight - 60 Kg - COVID 19 - Fully
Vaccinated sinopharm 3 doses
I am a passionate and hardworking individual who will work tirelessly to achieve the goals that I have been set. I have an array of experience within the customer service industry spanning from 10 years+ and over 5 years in aviation. I am particularly passionate about aviation and this is proven in my current role as a business class flight attendant, demonstrating the ability to always go above and beyond to exceed my guest’s expectations. I also have the ability to work well under pressure, while prioritizing my workload on a daily basis. . I strive to uphold core values such as integrity, commitment, teamwork, respect and passion
************@*******.*** +971-*********
Abu Dhabi, United Arab Emirates linkedin.com/in/abby-singer-0a0183b9 WORK EXPERIENCE
Business Class Flight Attendant
Etihad Airways
12/2021 - Present, Abu Dhabi
Deliver personal guest experience to guests
Premium service on demand dining experience
Introduce business class features to guests
Deliver consistent high quality service to guests
Contact : Ghazi El Bacha - +971*********
Economy Class Flight Attendant / Flying Nanny
Etihad Airways
11/2015 - 11/2021, Abu Dhabi
Trained - Airbus A380, A320, A321, A330 Boeing 777, 787 Announce and demonstrate safety and emergency procedures Maintain High Standards for In-Flight Service and Safety Assist with safety management
Verify passengers accordingly to safety requirements Administer first aid to passengers in distress
Ensure passenger needs and expectations are met throughout flight Flying Nanny Duties; responsible for coordinating onboard care and assistance to infants, children, and their families throughout all phases of the flight.
Ad Hoc duties, helping deliver Business Class Service Contact : +971********* - Ghazi El Basha
Factory Operative
Culpitt Ltd
02/2014 - 11/2015, Ashington, Northumberland, United Kingdom Cake Decorations
Received and correctly processed both written and verbal instructions, prints, and work orders
Verified part numbers and placed parts in appropriate shipping containers Carried out Regular stock checks
SKILLS
Customer Service Excellence
Passenger, Crew, Flight Safety
Emergency Procedures and Response
Plane Evacuation Protocols
Airline Terminology
Passenger Communications
First Aid and CPR Cabin F&B Service
Inventory Control
VOLUNTEER EXPERIENCE
Etihad Aiways
COVID 19 meal deliveries
04/2020 - 06/2020,
Abu Dhabi
Delivering meals to those in need during
COVID 19 pandemic
SAT volunteer
Organization
11/2021 - Present,
Abu Dhabi
Emergency response team volunteer
To be available to help incase of any
disastrous situations to evacuate guests
To deliver care to families and friends of
anyone affected
To arrange any requests needed by families
of anyone involved in disastrous situations
To help provide aftercare to families
Achievements/Tasks
Achievements/Tasks
Achievements/Tasks
Tasks/Achievements
Tasks/Achievements
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EDUCATION
NVQ
Northumberland College
2008 - 2010, Ashington, Northumberland, United Kingdom NVQ Level 2 Beauty Therapy NVQ Level 3 Beauty Therapy NVQ Level 2 Customer Service
Etihad Training Academy
Abu Dhabi
11/2015 - 12/2015,
Initial 6 week training course
INTERESTS
Travelling
Learning about different cultures
Fitness Outdoor Activies
Courses
Courses
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