Patient Services Case Manager
Resume:
YASIS GONZALEZ SERRANO
Hialeah, FL, 33012
*************@*****.***
OBJECTIVE
Registered Nurse with 10 + years of experience providing a quality of care to a variety of patients, searching for a position who allow me to use my knowledge as a Registered Nurse. EXPERIENCE
In store Covid 19 RN vaccine support at CVS.
10/2021 to 02/2022 .
DON at Best Nation Home health. Inc
03/2021 to 10/2021
Responsible for leading and supervising services provided by the nursing personnel of home Health care as well as the non-skilled services provided by the agency. Maxim Health Care : Home care pediatrics RN,Miami FL 04/2018 – Actually.
Provide excellent care to pediatric ills patients at home. Administered medications, TPN, and IV fluids.
Follow physician order and report changes in condition . 2
Caring for patient with ventilator.
TRUSTBRIDGE HOSPICE : RN CASE MANAGER, FT.LAUDERDALE, FL 09/2015 -07/2018
Providing accurate and timely documentation of patient services to reflect Plan of care. Interacting with other group member such as LPN’s,CAN’s, Chaplans, Social worker, Physician and others. Providing support and care to our patients and families during the patients transition to the end of life. Conducting routine visits, admission visits and follow up visits at the patients home or facility sitting for a case load of Hospice patients.
Attending weekly interdisciplinary meeting .
CATHOLIC HOSPICE : RN CASE MANAGER (05/2012 – 09/2015) Ft. Lauderdale, FL Providing excellent care to patient at the end state of the life. Attending weekly interdisciplinary team meeting.
Providing accurate and timely documentation.
Conducting regular visits at home or nursing facility. HIALEAH NURSING REHAB CENTER : RN STAFF, Miami, FL Dec/2011 – May/2012
Provides professional nursing care to assigned patients in nursing home environment. Performs various diagnostic test, administering medications and develops patients care plan in conjunction with other professionals.
Records patients history.
Monitoring blood sugar level, IV infusion
Consulting with supervising physician.
NORTH SHORE MEDICAL CENTER: REGISTERED MEDICAL ASSISTANCE . MIAMI, FL Oct/2006 – sept /2011
Escort patients to exam rooms, obtain medical history and vital signs and assist the doctor during the procedure and examination.
3
Explain pre- and post -op care to patients for all procedures. Go over patient’s medications and medications schedules. Perform various offices duties including patient’s referrals, call backs, patients phone triage. Help to organize and participate in various offices events such as Open houses, fundraisers and offices meeting.
Performed phlebotomy procedures.
Processed specimens using the hospital Med. Teach systems. RUMAILAH HOSPITAL .DOHA, QATAR . ICU, RN STAFF.
Nov/2003 – oct/2006
Provide exceptional care to critically ill patients in ICU unit. Administered medication and IV fluids.
Monitor telemetry and respond to calls, and emergents life saving situation. Educated patient and family and provide caring support. Ensured patients and staff that equipment was kept in working order and functioning effectively. Work as part of interdisciplinary team.
HEROES DEL BAIRE HOSPITAL. HAVANA, CUBA . PICU, RN STAFF. Sept/1997 – Oct/2003
Give compassionate care to critical pediatrics patient’s suffering with debilitating conditions. Assess patient’s condition and administered medications. Observe behaviors and symptoms and report changes to on call physician. Respond to a call.
Managed life support equipments.
4
EDUCATION
BSN at Hight institute of medical science “Calixto Garcia” Havana Cuba.(Sept/1992 to Jul/1997)
Licenses:
Basic life support ( BSL)
Registered Medical assistance ( RMA)
Registered Nurse (RN)
BSN Equivalents.
SKILLS
Establish a plan of care that is realistic and measurable goals. Demonstrate knowledge of hospice regulatory standards and policies. Ability to work within and interdisciplinary team. Able to fulfill shared on call responsibilities when assigned. Complete a thorough nursing assessment on admission and with each skilled nursing visits. Understanding of hospice philosophy principles of death/dying process. Provides services or treatments requiring substantial and specialized nursing skills according with the with the written patient’s care plan and signed plan of treatments. Supervise and guides care providing by LPN and Home Health Aide. Experience with pain and symptoms management intervention. Fluent in English and Spanish languages.
Good computer skills.
Current and unrestricted RN license.
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