Kayla Kemper **** Locust Street, Apt *, Indiana, Pennsylvania, 15701

717-***-****

adq106@r.postjobfree.com

EDUCATION

Doctorate of Philosophy in English Literature and Criticism Indiana University of Pennsylvania, Indiana, Pennsylvania – August 2020 - Current Master of Arts in English

Gannon University, Erie, Pennsylvania - Graduation: August 2021 Bachelor of Arts in English Literature

Thiel College, Greenville, Pennsylvania - Graduated: May 2018 WORK EXPERIENCE

September 2020 – December 2020 – Graduate Assistant at Indiana University of Pennsylvania, Indiana, Pennsylvania Graduate Assistant

• Assisted assigned professor with tasks regarding classwork or other projects including: emails, academic research, and proofreading.

• Made approved modifications to professor’s academic website including: changes to website layout, color scheme, editing of website links, and list of future ideas for the website.

• Worked with other graduate assistants assigned to the same professor on collaborative projects. January 2019 – December 2019 – Information Technology Services at Gannon University, Erie, Pennsylvania Student Support Technician

• Answered phone calls, greeted and directed customers to other technicians, created documentation on their issues.

• Aided customers with technological issues

• Maintained a friendly and welcoming atmosphere in the department for co-workers and customers August 2018—September 2018 – Follett Book Store, Erie, Pennsylvania Temporary Retail Team Member

• Aided students with finding textbooks, handled transactions, and managed cash register

• Answered phones and assisted customers over the phone

• Maintained a positive attitude while working with others, and for the customers. March 2018 – May 2018 – AVI Food Systems, Greenville, Pennsylvania Student Worker

• Prepared, served, and preserved food for students

• Aided co-workers in their tasks and kept a clean work area and environment

• Maintained a pleasant and welcoming environment for students and co-workers October 2017 – December 2017 – Big Lots, Greenville, Pennsylvania Retail Associate

• Handled transactions and managed cash register

• Kept the shelves cleaned and stocked with merchandise

• Maintained appearance of entrances, restrooms, and overall cleanliness of the store SKILLS

• Language Skills: Proficient in both written and oral communication of the German language

• Computer Skills: Proficient in Microsoft Word, PowerPoint, Excel, Publisher, Access, Adobe InDesign and Photoshop

• Personal Skills: Confident and charismatic public speaker, diligent and determined worker and learns at a quick pace

VOLUNTEER WORK

May 2019 – July 2019 – Schuylkill County Historical Society, Museum, and Gift Shop, Pottsville, Pennsylvania

• Created, distributed, and edited documents for the society

• Maintained a pleasant and welcoming environment for co-workers and visitors

• Kept the workspace organized and clean

• Organized files, physical and electronic copies

• Handled transactions and managed cash register

AWARDS AND RECOGNITION

Spring 2020

• Induction into Sigma Tau Delta: International English Honor Society Spring 2019

• Gannon University Conference Presentation, Gender and Leadership: An Analysis on Women Leadership Spring 2017

• Thiel College Honor Roll - 4.0 gpa, Student TA for Theater History course (responsibilities included: creating study guides for students, logging attendance, lectures in the absence of the professor, collecting and distributing paperwork, and monitoring/assisting students during mock productions) Fall 2017

• Received financial assistance through Thiel Merit Award and Thiel College Assistance due to improved/high grades, Thiel College Honor Roll – 3.6 gpa, Student TA for Theater Technologies course (responsibilities included: creating study guides for students, logging attendance, lectures in the absence of the professor, collecting and distributing paperwork, and monitoring/assisting students during mock productions)z Fall 2016

• Received financial assistance through Thiel Merit Award and Thiel College Assistance due to improved/high grades

Spring 2015

• Induction into The National Honor Society of Leadership and Success Fall 2013

• Financial award: PHEAA PATH Award, Thiel College Honor Roll – 3.5 gpa

Contact this candidate