Eryka A. Andazola
****B Greg Powers 915-***-**** El Paso Texas, 79936 ********@*****.***
Objective
Analytical and detail-oriented professional with experience coordinating, planning, and supporting daily operational and administrative functions to excel in an Office/Administrative Assistant role and Medical Assistant role. Proven track record of accurately maintaining detailed records, generating reports. Multitasking within fast-paced atmospheres.
Adapt at managing and streamlining administrative processes to reduce errors, improve accuracy and efficiency, and achieve organizational objectives.
Outstanding interpersonal, customer service, leadership, and organizational skills; thrive within detail-oriented, deadline-driven environments.
Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Summary Of Skills
●Capable of typing 90+ words per minute
●Exceptional record keeping and filing whether on the computer or in paper files
●Experience in many areas such as medical, reception, and operator assistance.
●Lead supervising skills for Medical Assistant Role.
●Excellent communication skills over the phone and in person
●Professional appearance maintained at all times
●Capable of multitasking and working in high-pressure situations
PROFESSIONAL EXPERIENCE
University Medical Center 07/2020-Current
●Manage Clinic Flow, the interaction of the clinical team and all daily functions.
●Ensure Medical Assistant’s provide quality medical treatment.
●Room Patients of all ages; obtain vital signs (Height, Weight, BP, HR, BMI, and Temp).
●Assist physicians with procedures and patient care.
●Administer Immunizations, obtain blood sugars, wound care, and order appropriate labs and procedures.
●Refill Prescriptions, call patients regarding lab results, call other clinics to request records and set up future appointments or procedures.
●Obtain prior authorizations for procedures and medications.
●Train new employees, manage supply orders and equipment.
●Evaluate patient care needs and prioritize treatment.
Pediatric Partners El Paso 11/2014 -02/2018
Medical Assistant
●Refer patients to appropriate resources for assistance if necessary
●Obtain patients’ histories, vital signs, and document in patients’ charts
●Prepare exam and rooms with necessary instruments and supplies
●Administer immunizations and other injections as directed by physician
●Distribute patient prescriptions and document accordingly in patients’ charts
●Provided patient education and instruction as well as scheduled tests and any necessary treatments
●Handled patient and employee information with appropriate sensitivity
●Completed individual assigned work as well as the work of the team
●Incorporate principles of safety and infection control into daily activities
●Presented a professional appearance and approach with patients and staff
●Medical Billing & Coding as needed.
●Helped implement practice's quality assurance and control program. Efforts ensured compliance with HIPAA, CLIA and OSHA regulations; improved patient care/satisfaction
Collected patient blood samples in a safe, sanitary manner for diagnostic testing as a phlebotomist.
Sierra Providence Medical 03/2013-11/2014
Medical Assistant Trainer /Front Office Receptionist
●Assist doctor in minor surgeries
●Perform Venipunctures from ages newborn to adults
●Administer vaccines from ages 2 months & up
●Performed Heel Stick for bilirubin, a1c, lead / hemoglobin and UA testing
●Trained to perform EKG, PFT, FLU, strep throat, RSV and skin allergy testing
●Performed vision and hearing exams
●Triage patients
●Schedule appointments
●Answer phones, verify insurances, check patients in and out
●Confirm appointments for the next day
●Trained in EMR
●Wound Care and assist in gynecology exams
●Process Payments
●Verify Insurances such as government and private
●Collection of co-payments, closing batch at end of day, balancing out payment collections.
Dr. Theresa Marquez-Smith Pediatrics 01/12/10 to 3/6/13
Medical Assistant/Phlebotomist/Receptionist
●Assist Doctor in minor surgeries
●Performed Venipunctures from ages newborn to 18 years of age.
●Administer vaccines from ages 2 months & up
●Performed Heel Stick for bilirubin, a1c, lead / hemoglobin and UA testing
●Trained to perform EKG, PFT, FLU, strep throat, RSV and skin allergy testing
●Performed vision and hearing exams
●Triage patients
●Answer phones, file and pull charts for next day appointments.
EDUCATION Career Centers Of El Paso
Medical Assistant Training Course Student from 1/2009-4/2010
Medical Assistant Certification Obtained.
REFERENCES: Upon Request