Member Team Project Coordinator

Diane Freeman

** ****** **** *********, *** York 14613 585-***-**** ***********@******.***

SOCIAL WORKER CLINICAL MANAGEMENT PROGRAM MANAGEMENT LMSW Eligible

PROFESSIONAL SUMMARY

Program Director, Foster Care supervision, Child Protection, and Placement Services. Adept at protecting helpless families, Self-motivated, Steadfast Social Worker with extensive experience in Program Management and Certification in Clinical Supervision, and compilation of legal documentation.

Organized, detail-oriented Social Worker with 20+ years of experience assessing the needs of vulnerable families, supporting, Advocate for adults and children, Care Plan development; Development of a successful Independent Living Program for children leaving foster care

Dedicated to providing leadership and organizational skills; Managed a 60+ member team staff with various disciplines, (i.e., RN/ LPN, Licensed Social Workers, LMFT, Certified Peers, Interns, and Volunteers). Ability to create and design position descriptions and reporting structures that reduce the duplication or omission of efforts. Executes and sustains a reporting structure so important work is consistently performed, emphasizing cross-training and an eye toward opportunities for promotion. Proven record in strengthening the relationship between staff and executive leadership. Provided oversight of all operational processes.

Effectively breaks down barriers to identify issues and implement solutions. Well-organized, resourceful professional, who offers counsel, efficiently maintains case files, develops, and provides training. Strong experience in capitalizing on fundraising and development opportunities. Demonstrated ability to develop strategic plans and operating plans to achieve strategic goals.

Experienced in creating “Next Step” housing for those living in extreme poverty. Strong advocate in helping the most vulnerable within the community and who are stuck in the currents of poverty. Documented success overcoming challenges of limited resources to design high-quality, cost-effective, and comprehensive programs that improve lives. Skilled at building community support and strategic partnerships to bring about change to under-served populations.

KEY HIGHLIGHTS

Dedicated social worker and program director with a strong commitment to serving disadvantaged youth and adults, including homeless, substance use, and special-needs populations.

Developed and maintained community alliances with State Agencies, Judicial Disciplines, (i.e., Monroe, Erie Counties, and State of Maryland Police Department and Courts).

Documented success overcoming challenges of limited resources and financial constraints to design high-quality,

cost-effective, and comprehensive service offerings.

Skilled at building community support, key coalitions, and strategic interagency partnerships; backed by strengths in program, personnel, and case management.

Facilitated supportive services and counseling for family members to address special concerns through various psycho-social therapies.

Maintained the health and well-being of the individuals in all the programs that sustained Traumatic Brain Injuries (TBI). Participated in and monitored the planning and implementation of services.

CAREER EXPERIENCE & ACHIEVEMENTS

EPLILEPSY PRALID INC- Rochester NY

DOH Program Manager • 2019 – 2020

Maintained the health and well-being of the individuals in all the programs that sustained Traumatic Brain Injuries (TBI). Participated in and monitored the planning and implementation of services.

Managed all aspects of hiring, training, evaluating, and termination. Explored and developed opportunities to enhance and expand Epilepsy-Pralid, Inc services.

Supervised and monitored all assigned staff (i.e., program directors, supervisors, student interns, and volunteers. Ensuring all employees have trained appropriately. Served as on-call management.

Monitor all aspects of the program to ensure compliance with regulations, and monitor reports of all incidents or any other unusual events, ensure the development and implementation of policies and procedures.

CQIC Meeting Monthly -Regular Compliance Regulatory measures.

BEST SELF BEHAVIORAL HEALTH – Buffalo NY

Program Director: Lighthouse Women's Residence & Family Connections • 2016 – 2019

Maintained Deficit Funding through OASAS and other government funding sources; provided monthly and daily reporting to OASAS and incident reporting to OMH and Justice Center as required.

Works in collaboration with the administrative team in operational planning, budgeting, financial performances, and implementation of the Agency's strategic plan.

Headed monthly staff Meetings and Quarterly Program Director Meetings, along with weekly Case Conference and Daily Shift Charge reporting. Audit staff’s Case Files.

Oversee SAMHSA Grant Program for individuals with Substance Use Disorder that are in the Family Treatment Drug Court Program.

Supervision of staff, i.e., Licensed Social Workers, Certified Peer Advocates, Court Staff, Independent Evaluator from University at Buffalo, and Project Director from Erie County Dept. of Mental Health.

Facilitated day-to-day management of the clinical team; models leadership style, shares corporate values, and exhibits the behaviors that allow the organization to fulfill its vision and mission.

UNIVERSITY OF ROCHESTER - Rochester, NY

TF-CBT Therapist/Social Work/Health Project Coordinator

Incredible Years Coordinator/IPT Clinical Therapist • 2009 – 2016

Strong theoretical and operational understanding of the evidence-based TF~CBT Model.

Documents progress notes under Best Practices Standards as defined by the New York State Office of Children and Family Services (NYSOCFS).

Worked with ages 4 to adult, in individual family and group settings; addressing developmental and behavioral issues, (i.e., severe child abuse effects, depression, anxiety, self-harming, eating disorders, phobias, and aggression.)

Provided 14 weeks of individualized relationship-building skills training; conducted weekly sessions with participants and their parents; as per the individual need of the participant.

UNIVERSITY OF ROCHESTER - Rochester, NY (continued)

Carry a caseload of approximately 20-25 teenage girls between the ages of 13-16 years of age in the Research Program

Conducted weekly/bi-weekly sessions with parents that are mandated by DHS to obtain parenting training. The parenting program was designed to strengthen parenting skills, prevent, and treat behavior problems in children ages 3-17 years of age

Assist teens as needed individually, i.e., School issues, sexual identity, birth control methods and options, bullying, peer pressure, anger issues, Increasing self-confidence, parental/ family conflict, and attitude adjustments.

Carry a caseload of approximately 20-25 teenage girls between the ages of 13-16 years of age in the Research Program

Actively pursue the development of professional competencies

CECIL COUNTY DEPARTMENT OF SOCIAL SERVICES - Elkton, MD

Treatment Foster Care Program Coordinator • 2007 – 2009

Supervised 26 foster homes and 12 treatment foster children.

Completed quarterly individual treatment plans for each child in the program.

Maintained custody of children that are in the state's care, supervising admissions into RTCs, Psychiatric Centers, Group Homes, and local schools. Conducted regular visitation with treatment foster care children to maintain their placement.

Worked closely with the LDSS Assigned Attorney regarding legal proceedings; testify as required; gather documentation for TPR process when warranted.

EARLIER CAREER EXPERIENCE

ST. FRANCIS HOSPITAL - Wilmington, DE

Medical Social Worker • 2007 – 2009

CATHOLIC FAMILY SERVICES - Rochester, NY

Home finder for Unaccompanied Refugee Minors • 2004 – 2006

DEPAUL/MAIN QUEST TREATMENT FACILITY - Rochester, NY

Substance Abuse Counselor • 1995 – 2006

DEPAUL/MAIN QUEST TREATMENT FACILITY - Rochester, NY

Rehabilitation Aide/Counseling Aide • 1995 – 2006

LIFETIME ASSISTANCE INC. - Rochester, NY

Preventive Services Program Coordinator • 1999 – 2000

EDUCATION

Master of Science in Social Work

University at Buffalo - Buffalo, NY

Bachelor of Science in Social Work

Nazareth College at Rochester - Rochester, NY

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