Clayton

Reece

adq0ww@r.postjobfree.com

592-***-****

Lot A William Street

Mocha/ Arcadia E.B.D, Demerara

Summary Dedicated Customer Service Engineer focused on providing the best protection solutions for our clients. Proven ability to establish and maintain excellent communication and relationships with clients. Excellent time management skills combined with superior knowledge of the customer service industry. More than 10 years of experience in Electrical installation and procedures and constantly wanting to be part of innovation and advancement in the electrical and engineering field.

Experience

Customer Service Engineer

Standby Power Engineering Company

06/2011 - Present

Supply, Install, service, and maintain all power protection and other products distributed and sold by the company

Configuration and Monitoring

Work in tandem with team members

Report to Service Managers and Service Supervisors on status of jobs and projects Adherence to all Organizational and Nationally mandated electrical standards for product reliability.

Service Supervisor

Standby Power engineering Company

08/2019 - Present

Plan and coordinate jobs/tasks/projects for client solutions Delegate tasks to team members

Report to management about the status of jobs and projects to ensure clients are satisfied Engaging clients to ensure all needs and concerns are addressed Motivate and Ensure maximum productivity from team members Preparing budgets and estimates

Mediate between external contractors and company

Skills

Education

CSEC

The Bishops High School

06/2007

Electrical Engineering

University of Guyana

Completed First and Part of second year. Unfortunately, had to to take leave of absence due to personnel Issues.

Licenses & Certificates

Electrical Technician Contractor 2nd Level Licence Oil and Gas Industry and Markets ( Duke University via Coursera ) Project Management & Other Tools for Career Development (UCI via Coursera ) Project Management: The Basics for Success (UCI via Coursera) Diploma in Project Management (Institute of Commercial Management) Customer service Management

Organizational skills Fast Learner

Communication Skills Teamwork

Project Management Highly Motivated

Adaptability Multitasking

Electrical Experience