Industrial Training Office Executive

Amanullah Shaikh

Front Office Executive Front Desk Employee Hotel Management Trainee

Address: ****, ******** *.*.*., Opposite M.T.N.L. Telephone Office, F.S.U. Road, Agripada.

Mumbai -400011

Phone: +91-900******* / 91-808*******

E-mail: ***********@******.***

LinkedIn: ***********@******.***

Passport: P2004441

CDC: MUM 453874

Professional Profile

Highly skilled and dedicated Hotel Management Trainee having experience working in 5-star hotels in India and UAE. The experiences helped me enhance my professional skills in customer service, customer assistance, and managing and reacting to variable occurring situations within the Hotel Industry. Focussed to achieve the desired goals and targets set forth by me, without compromising quality work. Enthusiastic, focussed quick learner and professional practitioner, thriving to achieve great heights in my professional career, especially in the Front Office branch of Hotel Management

and Hospitality.

Key Skills

* Hotel management * Social Skills * Supervisory and Management

* Front Office * Guest Service * Customer Assistance

* Inventory Management * Administrative Abilities * Merchandising Expertise

Professional Experience

Industrial Training June 2019 – Sept 2019

ITC Grand Central, Mumbai

●Worked in the Food&Beverage department:Serving guests food&beverages,Banquet table setup,and aslo worked in restaurant cafe

●Worked in Food Production department:Bakery

●Worked in the Front Office department: Guest relations,Maintaining the lobby,Bell services,

● Reservation desk,Back office

●Worked in the Housekeeping department: Laundry, Floors,Guest Back office,Guest rooms, areas.

Volunteering MARCH 2019

Meydan Hotel, UAE

● One week of volunteering in Meydan Hotel during Dubai World Cup 2019,as contributing to the success.

●Table setup for guests in different styles as per their lounge areas.

●Serving guests beverages as per their choices along with setting up the buffet for food

●Communicating with the guests and encouraging them while the races are being held.

●Celebrating with the guest during the closing ceremony of the World Cup

Key achievements

Certificate of Appreciation

Qualifications

Bachelor of Science in Hotel Management and Hospitality, University of Mumbai, India

Sept 2018-Aug 2021

Higher Secondary, Maharashtra State Board, Mumbai, India

30th MAY,2018

Secondary School, Maharashtra State Board, Mumbai, India

06TH JUNE,2016

CDC :-CDC No. MUM 453874. INDOS NO. 212N7436 valid until 06/02/2032

Certificates

●Certificate of Acknowledgement for volunteering in ‘RUN THE WORLD’ festival 2013

DECEMBER 19-21 DOHA,QATAR.

●Certificate of Acknowledgement for participating in “YOUTH CHANGE EVERYTHING”

CONFERENCE held on April 26-27,2013-DOHA,QATAR.

●Certificate from APTECH COMPUTER EDUCATION for successfully completing the

course of Microsoft Office during the period from 28th JUNE 2016 to 08th JULY 2016

●Certificate of Appreciation for contributing to the success of the 24th Running of the

Dubai World Cup 2019 on 30th March 2019 from MEYDAN HOTELS&HOSPITALITY.

●Certificate of successfully undergone the Industrial Training at ITC GRAND CENTRAL

HOTEL, Mumbai from JUNE 03,2019 to OCTOBER 18,2019.Departments trained in

FOOD&BEVERAGE(S), PRODUCTION,FRONT OFFICE & HOUSEKEEPING.

Ready to sail on any cruise ship with valid CDC

Certificates of Sports and Athletics like FOOTBALL,BASKETBALL

Declaration

I hereby declare that the above-furnished information is true to the

best of my knowledge.

References Available Upon Request

Contact this candidate