Customer Service Representative
Resume:
Resume
Ornella Ewane
A skilled and dedicated customer service
professional with extensive experience in the service industry. Strong team spirit, positive attitude and proven ability to build relationships with clients. Motivated to maintain customer satisfaction and
contribute to the success of the company.
Specialized in quality, speed and process
optimization. Articulated, energetic and results-
oriented with an exemplary passion for relationship development, partnership culture and business
growth.
Contact
Phone
adq0uy@r.postjobfree.com
https://www.linkedin.com
/in/ornella-e-3015431b1
Competencies
Microsoft
Word Excellent
Microsoft
PowerPoint Excellent
Microsoft
Excel Good
Documentary
report Very Good
Work Experience
2020-07 - Customer Service Representative
Current Six Flag, Montreal, QC
Maintain customer satisfaction through
forward-thinking,
customer satisfaction and
troubleshooting.
Help customers make purchases,
find articles and participate in
reward programs to promote
loyalty, satisfaction and sales figures.
Activate the safety devices in and
monitor attraction during operation
in order to reduce risks
Respect size and age restrictions
and deny access to the attraction for
customers under minimum requirements.
Cleaning rides and points of sale
to reduce the spread of germs and
bacteria.
2019-06 - Day Camp Counselor
2019-08 City of Laval, Laval, QC
Supervision
of a group Very Good
Service
customer Excellent
Teamwork
Excellent
Communication
Very Good
Languages
French
Excellent
English
Very Good
Interests
Reading
Sociology
Writing
2017-07 -
2018-08
• Use critical thinking to identify problems, assess solutions and make decisions.
Implementation of camp activities promoting
physical, social, and emotional growth. To
instruct participants on the objectives,
procedures, and safety considerations of the
activities to promote beneficial outcomes for all. Compilation of data on drugs and health
needs of campers.
Organize and guide group activities by leading,
coaching and participating with campers.
Participate in weekly meetings to coordinate
with other staff members on the progress,
problems, and achievement of campers' goals.
Day Camp Halt-Day-Care Instructor
City of Laval, Laval, QC
Work with 40 to 60 children of different age,
interest, skills, and development levels over a
period of 8 weeks.
Perform first aid.
Make weekly program.
Complete administrative documents as required.
Welcome parents and children in the morning.
Take calls from parents or chiefs to answer
questions and deliver messages.
Open and close camp.
Education
2018-08 -
2020-08
2020-09 -
Current
DEC: Law, Society And Justice
Dawson College - Montreal, QC
Bachelor of Arts: Sociology and minor in
Law and Society
Concordia University - Montreal, QC
A Achievements
• First Aid Training, May 2021
FutureReady Growth & Balance certificate, June
2021
Ambassador for the African Concordia
Association, September 2020 to April 2021
Registration Officer for Elections Canada,
October 2019
Diploma of Abilities in Animator Functions
(DAFA), May-August 2017
Research laboratory internship (initiation)
laboratory techniques) Hospital
Maisonneuve-Rosemont, August 2016
Student Debate of the School Board of
North River, April 2017
Army Cadets, September 2015 to
December 2015
Volunteer for Ngonda Sawa, June
2014 and 2015
Contact this candidate