Rhea N. Hidalgo

*** ******** ***** • Carencro, LA • 70520

337-***-**** • adq0u1@r.postjobfree.com

Objective To join a team offering stable, long-term employment with opportunities to further enhance my Medical Business Office skills while achieving company goals.

Summary _ Highly organized, proactive Medical Business Office Personnel with over twenty years experience in diverse office settings, with the last eight providing LDH/Long Term Care Medicaid eligibility analysis and caseload management for the State of Louisiana. Successfully earned an Associate of Science Degree in Medical Business Office/Medical Assisting. Qualified skills include:

Office & HR Administration / Financial analysis / Continued Medicaid eligibility analysis / Timely reporting and follow up / Accounts Receivable / Medicaid Provider Vendor Payments / Outstanding customer service / Energetic team player / Implementation of company policy & procedure / Compliance / Troubleshooting and resolution of Provider billing claims / Case record documentation and accuracy / Meeting and exceeding departmental goals Strong operational knowledge of:

ECR / MMIS / LaMeds / Microsoft Outlook /Excel/Word Education

● Associate of Science Degree • High School Diploma Remington College, Lafayette, LA Carencro High School, Lafayette, LA Graduated: June 1999 Graduated: May 1996

Grade: Cumulative 3.97 Grade: Cumulative 3.0

* Academic Achievement Award 1997-1999 * FBLA Member

* Dean's Award of Excellence 1999 * Softball & Cheerleading Employment History _

> State of Louisiana Department of Health & Hospitals/Long Term Care Medicaid - Opelousas, LA • Medicaid Analyst 3 January 2014 – February 2022

> Louisiana Special Systems, LLC - Opelousas, LA • Operations Coordinator/AR Collector November 2011 – March 2013

> Peninsula Gaming - Evangeline Downs - Opelousas, LA and Amelia, LA • Corporate Internal Auditor May 2008 – October 2011

May '08 - March '09: Began employment at Evangeline Downs as an HR Specialist March '09 - January '10: Promoted by Evangeline Downs to Managing Compliance Officer January '10 - October '11: Promoted by Corporate (Peninsula Gaming) to Corporate Internal Auditor responsible for managing Internal Audit of both LA Properties (Evangeline Downs and The Amelia Belle Riverboat