Sales Associate Room Attendant
Resume:
Delia Paul Lamontagne
Jamaica, NY 11436
******.**********@*****.***
OBJECTIVE: To obtain a challenging and rewarding position utilizing my skills and my experience with the opportunity for advancement.
EDUCATION
Corinth Secondary School, Castries St. Lucia
PROFESSIONAL EXPERIENCE
Nanny,/ Babysitter 2016- to Present
Cashier/Sales Associate 2012-2015
Foot Candy Shoes Store
Maintained organized, presentable merchandise to drive continuous sale
Greet customers and identify their needs
Answered any questions customers may have
Managed register
Maintained the outlook of the store
Telephone Operator/Room Attendant 1997-2012
Carnival Cruise Lines
Assist guests with room service
Provided accurate and appropriate information in response to customers inquiries
Built customer loyalty by placing follow up calls for customers who reported product issues
Properly directed inbound calls to appropriate queues to improve call flow
Ensured guests room were ready, changing linen and making beds
Sweeping and mopping floors
Greet guests and respond to inquiries
Dusted and polished furnitures
Cashier 1993-1997
Windjammer Landing Villa Beach Resort
Welcomed guests
Offered appropriate reservation options
Completes guest check in
Clarifies guests questions or concerns about charges on their bills
SKILLS
Reservations Management, Guests Accommodations, Attention to Detail,
Cash Management, Accuracy, Basic Math, Integrity, Accepting Payments
REFERENCES
Available upon request.
Contact this candidate