Sales Associate Customer Service
Resume:
RIYA GAUTAM
ELECTRICAL AND COMPUTER ENGNEERING TECHNICIAN
CONTACT
*************@*****.***
****.**********@*****.***
***** ** ******, ****** **, V4N 0X4
PROFILE
Self-Summary: Reliable, self-motivated, and friendly with one month of NGO volunteer experience and employment experience at recognized companies such as GAP Canada, LAURA, forever 21, and McDonald's
Objective: To join a rising firm that provides a positive work environment for Engineers/Technologists while contributing to the company's success. Future Goals: As a Project Manager/Consultant, to manage a research team and achieve engineering breakthroughs in the field of electronics. SKILLS
EXPERIENCE
Vocational Lab Experience – BCIT Electrical & Computer Engineering Technology
September 2020 - April 2022
• During lab sessions, demonstrated appropriate use of electrical measuring equipment; demonstrated safe lab procedures, WHMIS, and grounding
• Maintained a high GPA in theory and in demonstrating lab reports
• To attain the best scores, I made excellent use of proctor labs and supplementary study tools.
• Hands-on experience with FPGAs, PLD/CPLDs, microcontrollers, alternating current and polyphase systems, BJT and MOSFET amplifiers
• Altium Designer was used to create a power supply PCB schematic, while AutoCAD inventor was used to create a chassis design.
• Data analysis was carried out utilizing Microsoft Excel and visuals. Sales Associate – Forever 21
January 2019 - November 2019
• Skillfully identified potential customers, built connections and converted leads with high success rate
• Customers were consulted to determine their demands, and the best goods to satisfy their requirements were recommended.
• Product sales strategies were effectively presented to customers, and solid ties were maintained.
• Service was of the highest quality, and profit goals were fulfilled. Cashier – McDonald’s
June 2018 - December 2018
• In a high-volume, fast-paced workplace, consistently applied excellent customer service standards.
• To achieve smooth routines, cross-trained with team members.
• Customers were greeted, and exceptional service was provided.
• Effortlessly managed the drive-through window and cash register.
• Through cordial encounters and continuous recognition, I was able to develop a devoted customer.
EDUCATION
EXCELLENT KNOWLEDGE OF ELECTRICAL AND
COMPUTER SYSTEMS; MS OFFICE PRODUCTS
PROGRAMMING SKILLS IN VERILOG HDL, C-
PROGRAMMING, HTML
EXPERIENCED WITH MEASUREMENT
INSTRUMENTS INCLUDING TRANSMITTER,
MULTIMETER, WATTMETER, OSCILLOSCOPE, LCR
METER, SIGNAL GENERATOR
ADEPT IN CIRCUIT DESIGN OF ALTIUM
DESIGNER, AUTOCAD INVENTOR, SOLIDWORKS
PCB
KNOWLEDGE OF CANADIAN ELECTRICAL CODE
SUPERB COMMUNICATION AND SALES ABILITY
MULTILINGUAL IN ENGLISH, PUNJABI, HINDI;
PROFICIENT WRITTEN AND VERBAL ENGLISH
Electrical & Computer Engineering
Technology
September 2020 - May 2025
British Columbia Institute of
Technology
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